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- Tasks: Lead the Visitor Experience team and ensure a welcoming atmosphere at the Museum.
- Company: Join a mission-driven organisation dedicated to inspiring futures.
- Benefits: Enjoy 27 days annual leave, health insurance, and great discounts.
- Why this job: Make a real impact by creating memorable experiences for visitors.
- Qualifications: Strong problem-solving skills and experience in health and safety.
- Other info: Flexible hours with opportunities for personal and professional growth.
The predicted salary is between 18000 - 30000 £ per year.
To support our Operations teams in delivering a world‑class welcome, we are looking for a Duty Manager at NSMM, working 14 hours a week across Sundays and Mondays.
Responsibilities
- As Duty Manager, you will be responsible for the day‑to‑day running of the Museum, ensuring the health and safety of all public spaces and supporting visitor‑facing teams to deliver a high‑quality experience for all visitors.
- Line‑manage the Visitor Experience team.
- Conduct regular walk‑arounds, engaging with staff and visitors.
- Apply problem‑solving skills and flexible thinking to take control of incidents as they arise.
- Champion our values with visitors and staff, supporting the mission to keep the NSMM welcoming and inclusive.
Qualifications
- Strong problem‑solving and flexible approach, and an ability to develop people and teams.
- Good communication skills and the ability to motivate and develop people and teams.
- Flexibility, adaptability and the capacity to deal with difficult situations.
- Experience working within or implementing Health and Safety policies.
- Ability to work well within diverse teams and build effective working relationships.
Benefits
- Meaningful work – a mission‑led organisation that supports Inspiring Futures.
- Career growth – enhanced support for personal and professional development.
- Work/life balance – 27 days annual leave + bank holidays, and flexible policies.
- Health & Dental Insurance – peace of mind from day one.
- Employee assistance programme, Unmind app and other wellbeing support.
- Enhanced contributory pension.
- Interest‑free loans for life events or home improvements.
- Great discounts – free entry to exhibitions, discounts in shops & cafes, and access to other museums in the NMDC network.
Duty Manager in Bradford employer: National Science And Media Museum
Contact Detail:
National Science And Media Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Bradford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NSMM. Check out their social media and website to understand their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their world-class welcome.
✨Tip Number 2
Practice your problem-solving skills! As a Duty Manager, you'll need to think on your feet. Try role-playing different scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle incidents during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, be sure to share examples of how you've motivated and developed teams in the past. Use specific stories to illustrate your points, as this will make you stand out as a candidate who can lead the Visitor Experience team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the NSMM team. We can’t wait to see your application!
We think you need these skills to ace Duty Manager in Bradford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the Duty Manager role. Highlight your relevant experience in managing teams and problem-solving. We love seeing how your skills align with our mission at NSMM!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at National Science And Media Museum
✨Know the Museum Inside Out
Before your interview, make sure you research the NSMM thoroughly. Familiarise yourself with its mission, values, and any recent exhibitions or events. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Problem-Solving Skills
As a Duty Manager, you'll need to handle incidents effectively. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Leadership Style
Since you'll be line-managing the Visitor Experience team, think about how you motivate and develop others. Be ready to discuss your leadership approach and provide examples of how you've built effective teams in diverse environments.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, brush up on relevant policies and procedures. Be prepared to discuss how you've implemented or adhered to these in previous roles, showcasing your commitment to creating a safe environment for both staff and visitors.