At a Glance
- Tasks: Lead NS&I's strategy, ensuring secure savings and innovative customer solutions.
- Company: A trusted government agency with a rich history and a commitment to customer security.
- Benefits: Competitive salary, impactful role, and the chance to drive national change.
- Other info: Join a dynamic team focused on restoring trust and efficiency in financial services.
- Why this job: Shape the future of savings while making a real difference for millions of customers.
- Qualifications: Proven leadership in transformation and strategic delivery within consumer-facing industries.
The predicted salary is between 75000 - 117800 £ per year.
National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, with origins tracing back to 1861. When customers invest in NS&I products, they are lending to the Government, which offers 100% security on all deposits and pays interest or prizes for Premium Bonds. NS&I is backed by HM Treasury, ensuring the safety of its 24 million customers' savings.
This role presents an opportunity to lead an organisation trusted by millions of savers, delivering tangible national impact while driving innovation, digital transformation, and outstanding customer outcomes. The Chief Executive is also the Director of Savings and Principal Accounting Officer to NS&I, fully accountable to Treasury Ministers and Parliament for all aspects of the NS&I business.
This autonomous CEO role reports to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance. While NS&I is meeting its targets for savings and funding for the Government, it is undergoing a major transformation programme and has faced significant operational challenges recently. Resolving these issues while maintaining operations is crucial to building confidence and credibility with stakeholders and customers.
Responsibilities
- Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury.
- Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector.
- Provide direction and leadership to the executive team, setting clear short- and long-term objectives.
- Effectively manage and incentivise NS&I's operational partners at a senior level to deliver agreed business plans efficiently.
- Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery.
- Experience of delivering a major change/transformation programme within consumer-facing industries, managing elevated risk profiles and leading commercial negotiations.
- A track record of promoting a positive personal and organisational profile in external communications, including managing consumer-facing operations and reputation management.
- Ability to manage financial budgets and demonstrate effective resource management.
- Experience within the consumer financial services environment or similar, including retail savings institutions, regulators, and trade associations.
Chief Executive Officer employer: National Savings and Investments
National Savings and Investments (NS&I) is an exceptional employer, offering a unique opportunity to lead a trusted institution with a rich history of over 164 years. With a strong commitment to public service, NS&I fosters a collaborative work culture that prioritises innovation and employee development, ensuring that team members can grow alongside the organisation. Located at the heart of government operations, this role not only provides the chance to make a significant national impact but also offers the security of working for a government-backed entity dedicated to safeguarding customers' savings.
Contact Details:
National Savings and Investments Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Chief Executive Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that CEO role.
✨Tip Number 2
Prepare for interviews by researching NS&I thoroughly. Understand their current challenges and think about how your experience can help them navigate through transformation. We want you to show that you’re not just a fit for the role, but the perfect solution to their needs.
✨Tip Number 3
Practice your pitch! You need to convey your vision and leadership style clearly. We suggest rehearsing with a friend or mentor to get feedback. The more confident you are in presenting yourself, the better your chances of impressing the board.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. We’re here to support you every step of the way, so make sure you take advantage of all the resources we offer.
We think you need these skills to ace Chief Executive Officer
Some tips for your application 🫡
Show Your Passion for Public Service:When writing your application, let your passion for public service shine through. We want to see how you connect with NS&I's mission of providing secure savings for customers and how you can lead the organisation in making a tangible national impact.
Highlight Your Leadership Experience:Make sure to emphasise your strategic leadership experience. We’re looking for someone who can effectively manage teams and drive transformation, so share specific examples of how you've led change in previous roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities outlined in the job description. Avoid fluff and focus on what makes you the best fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to lead NS&I.
How to prepare for a job interview at National Savings and Investments
✨Know Your NS&I Inside Out
Before the interview, dive deep into NS&I's history, mission, and recent developments. Understand their current challenges, especially around transformation and operational issues. This knowledge will help you demonstrate your commitment and readiness to lead.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how it aligns with NS&I's values. Share specific examples of how you've successfully led teams through change and managed complex operations. Highlight your ability to inspire and motivate others towards a common goal.
✨Prepare for Tough Questions
Expect questions about managing risk and delivering results under pressure. Think about past experiences where you've navigated challenging situations, particularly in consumer-facing industries. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Your Vision
Articulate a clear vision for NS&I's future, focusing on innovation and customer outcomes. Be ready to discuss how you would balance the interests of customers, taxpayers, and government objectives. This shows you're not just thinking about the role but also the broader impact on the organisation.