Data Administrator in Plymouth

Hybrid role, min 2 days per week at office in Maidenhead, Berkshire - car driver required due to location.

Join NRAS as a Data Administrator and be part of a team shaping how we use data to transform lives. If you’re passionate about data integrity, analytics, and leveraging technology to drive meaningful impact, this is your opportunity to make a difference. You’ll work at the heart of the charity, ensuring our data systems are secure, efficient, and insightful - helping us deliver smarter strategies and better outcomes for thousands of beneficiaries. This role offers variety, responsibility, and the chance to grow your expertise in Salesforce and data within a forward-thinking organisation.

Key Responsibilities

• Database Management and Security: Handle day-to-day tasks: creating/running reports, importing data, retention processes, cleansing, maintenance, and advising on best practices. Work as part of a team to ensure compliance with Data Protection Act 2018, UK GDPR, and DUA Act 2025.
• Performance Monitoring: Monitoring existing integrations to ensure they work and data entry is accurate. Liaise with internal teams and external consultants. Conduct regular testing, analyse metrics, troubleshoot issues, and optimise efficiency.
• Support Internal Staff Training: Support Head of Data in training staff on best practices for data entry and management. Create and manage training materials and processes.
• Data Segmentation: Work with teams to segment data for personalised communications.
• Data Insights, Analytics and AI: Provide insights and analysis via reports, dashboards, analytics tools. Manage data to enable analytics and AI usage.

Specific Duties

• Manage, create and administer reports and dashboards as requested by internal teams and the Head of Data.
• Develop and maintain data entry and reporting processes.
• Monitor data quality and integrity to maintain a high level of accuracy.
• Conduct regular audits of data processes and manage data retention to ensure compliance with regulations (Data Protection Act 2018, UK GDPR, DUA Act 2025).
• Perform database de-duplication and cleansing procedures regularly.
• Define, manage, and document issues, resolutions, checks, and testing following team methodology.
• Assist internal teams in data segmentation for personalised communications.
• Troubleshoot data issues in collaboration with internal teams.
• Liaise with third-party software providers to ensure seamless and accurate data transfers.
• General database administration tasks e.g. creating users, resetting passwords.
• Report regularly to the Head of Data on performance metrics.

Skills and Experience

• Understanding of data analysis, reporting, and presenting data clearly.
• Strong IT skills, particularly MS Excel.
• Attention to detail and strong analytical skills.
• Excellent spoken and written communication skills.
• Ability to problem-solve and troubleshoot effectively.
• Process-driven approach with strong documentation skills.
• Ability to prioritise conflicting needs and manage workload independently.
• Adaptable and quick to learn, with motivation to improve skills.

Personal Circumstances and Attributes

• Self-starter who can initiate and complete tasks independently.
• Organised and logical thinker.
• Highly motivated and committed with a can-do attitude.
• Ability to work under pressure and meet deadlines.

NRAS Structure

The post holder will report to the Head of Data and will work closely with the Data Team, and all colleagues throughout the organisation as data users.

Other Duties/Information

• Attendance and participation in team meetings.
• Any other duties as requested by the Head of Data.

NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. All employees must work responsibly within the health and safety policy of the organisation and ensure they are always observing this. NRAS is an equal opportunities employer and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.

How to apply

Via this job board. Please include a cover letter which outlines skills and experience relevant to this role. In the subject line please include “Data Administrator”.

Benefits

• Full time working hours – 35 hours per week.
• Flexible hybrid working, minimum 40% in office.
• Employee Assistance Programme.
• 6.4 weeks annual leave including statutory bank holidays for full time staff, additional long service accrual.
• Access to Mental Health First Aiders.
• Free onsite parking.

PLEASE NOTE DUE TO THE CHRISTMAS PERIOD INTERVIEWS WILL NOT TAKE PLACE BEFORE JANUARY.