Branch Assistant

Branch Assistant

Cardiff Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, maintain branch standards, and support team performance.
  • Company: Join National Plastics, a dynamic supplier of quality plastic building products.
  • Benefits: Enjoy 24 days leave, a pension, discounts, and career progression opportunities.
  • Why this job: Be part of a vibrant team that values your ideas and growth.
  • Qualifications: Full driving license required; previous experience is a plus but not essential.
  • Other info: Training provided for all roles, including forklift operation.

The predicted salary is between 24000 - 36000 ÂŁ per year.

EPW2

  • This role is predominantly driving, therefore a full driving license is required

JOB TITLE :

Branch Assistant

LOCATION :

Cardiff

HOURS :

Mon-Fri : 7.30- 4.30 alt Sat : 7.30-11.30

Who are we?

With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant :

  • Works together with the team to provide excellent customer service.
  • Help maintain high standards within the trade counter area and warehouse.
  • Has a can-do / will-do attitude and able to work within a small team.
  • Assist with health and safety compliance.
  • Is competent with multi-drop deliveries.
  • Work with the Branch Manager and the rest of the team to achieve branch performance targets.
  • Provide cover in the branch when required.

Our ideal Branch Assistant :

  • Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
  • Be versatile and prepared to assist in all aspects of running the branch.
  • Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
  • Previous experience in a driving role would be advantageous.
  • Good organisational skills and be IT literate.
  • Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
  • Previous driving experience

What you’ll get

  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The chance to join a vibrant, progressive company that looks after their people.
  • The opportunity to voice your ideas and help shape the future of the business.
  • Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
  • Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
  • Monthly awards where our people are recognised for outstanding contributions.
  • On the job and on-line training. We invest in our people.

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Branch Assistant employer: National Plastics - SBD

At National Plastics, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture where team members are valued and encouraged to grow. With comprehensive training, real career progression opportunities within the Epwin Group Plc, and a range of benefits including 24 days annual leave and employee discounts, we ensure our Branch Assistants thrive in a dynamic environment that prioritises customer service and teamwork.
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Contact Detail:

National Plastics - SBD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered by National Plastics. Understanding their range of plastic building products will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Highlight any previous experience in customer service or team environments during your conversations. Emphasising your ability to work well with others and provide excellent service can set you apart from other candidates.

✨Tip Number 3

Since driving is a key part of the role, ensure you have your driving licence ready and be prepared to discuss your driving experience. If you have any relevant driving roles, mention them to demonstrate your capability.

✨Tip Number 4

Show enthusiasm for learning and development opportunities. Expressing your eagerness to undergo training, especially for skills like operating a forklift, can make you a more attractive candidate for the Branch Assistant position.

We think you need these skills to ace Branch Assistant

Full Driving License
Customer Service Skills
Teamwork
Health and Safety Compliance
Multi-Drop Delivery Competence
Organisational Skills
IT Literacy
Adaptability
Positive Attitude
Forklift Truck License (preferable)
Previous Driving Experience
Ability to Work Under Pressure
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Branch Assistant position. Highlight your relevant skills and experiences that align with what National Plastics is looking for.

Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise your customer service experience, driving skills, and any previous work in a trade counter environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your can-do attitude, willingness to learn, and how you can contribute to the team at National Plastics.

Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at National Plastics - SBD

✨Show Your Customer Service Skills

As a Branch Assistant, you'll be at the forefront of customer interaction. Be prepared to discuss your previous experiences in customer service and how you handled various situations. Highlight your friendly attitude and willingness to help.

✨Demonstrate Team Spirit

This role requires working closely with a small team. Share examples of how you've successfully collaborated with others in past roles. Emphasise your can-do attitude and readiness to support your colleagues.

✨Highlight Your Driving Experience

Since driving is a key part of this job, make sure to mention your full valid driving licence and any relevant driving experience. If you have a forklift truck licence, definitely bring that up as well!

✨Prepare for Health and Safety Questions

Health and safety compliance is crucial in this role. Familiarise yourself with basic health and safety practices and be ready to discuss how you would ensure a safe working environment in the branch.

Branch Assistant
National Plastics - SBD
Location: Cardiff
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