At a Glance
- Tasks: Be the friendly first point of contact for IT support and resolve technical issues.
- Company: Join the National Physical Laboratory’s dynamic IT Services team.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Other info: Collaborative atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping others with their tech challenges.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 25000 - 35000 £ per year.
National Physical Laboratory’s IT Services team is seeking a Service Desk Analyst to be the friendly first point of contact for technical support on-site at Teddington.
You’ll resolve IT issues quickly, communicate clearly, and help maintain smooth operations across hardware, software and AV equipment.
The role emphasizes customer focus, problem solving and teamwork, with opportunities to contribute to knowledge resources and ongoing training.
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Contact Details:
National Physical Laboratory Recruitment Team
We think you need these skills to ace Service Desk Analyst - First-Line IT Support Champion in Teddington
Customer Focus
Problem Solving
Teamwork
Technical Support
Communication Skills
Hardware Troubleshooting
Software Troubleshooting
