ITSM Service Operations Analyst: Incident & Change Lead in Teddington

ITSM Service Operations Analyst: Incident & Change Lead in Teddington

Teddington Full-Time Remote
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The National Physical Laboratory in the United Kingdom seeks a Service Operations Analyst to join the Time & Frequency department. You will monitor services, coordinate incidents, drive change enablement and manage access controls to ensure high availability.

You should have ITIL knowledge, experience with ITSM tools like ServiceNow or Jira, and a background in IT or engineering. SC clearance or the ability to obtain it is essential for this role.

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ITSM Service Operations Analyst: Incident & Change Lead in Teddington employer: National Physical Laboratory

The National Physical Laboratory (NPL) is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture where your contributions truly matter. With flexible working arrangements and opportunities to engage in diverse projects, you will thrive in an environment that values innovation and collaboration, all while being part of a prestigious institution located in the scenic town of Teddington.

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Contact Details:

National Physical Laboratory Recruitment Team