National Physical Laboratory (NPL) in the UK seeks a senior engineering/IT leader to define operational requirements and lead a cross-disciplinary team across science, IT, networks, and cyber. You will establish the Service Management Centre, ensuring KPIs and SLAs are met, while implementing ITIL/ITSM processes and managing risk in a high-stakes environment.
Desirable: telecoms/IT engineering service operations background, knowledge of timing/frequency systems, and familiarity with ITIL
#J-18808-LjbffrService Operations Leader ITIL ITSM & Cyber employer: National Physical Laboratory
The National Physical Laboratory in Teddington is an exceptional employer, offering a dynamic and supportive work culture that fosters innovation and professional growth. With a focus on cutting-edge research in power systems, employees benefit from opportunities to develop their skills in a collaborative environment, while enjoying the advantages of working in a prestigious institution dedicated to advancing measurement methods for electricity grid monitoring.
Contact Details:
National Physical Laboratory Recruitment Team
