Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a high-performing team to define operational requirements and ensure top-notch service delivery.
- Company: Join the National Physical Laboratory, a leader in timing technology services.
- Benefits: Competitive salary, professional development, and the chance to shape national services.
- Other info: Security clearance needed; great opportunity for career advancement.
- Why this job: Make a real impact in timing technology while leading a dynamic team.
- Qualifications: Experience in Telecoms or IT engineering and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
National Physical Laboratory is seeking a Service Operations Lead to define operational requirements, manage a high-performing team, and ensure service delivery against KPIs and SLAs. This role is critical for shaping national services in timing technology and requires proven leadership in technical environments, project delivery, and stakeholder management.
Ideal candidates will have experience in Telecoms or IT engineering and familiarity with ITIL principles. A security clearance is necessary for this position.
Service Operations Lead, Timing & Frequency Systems employer: National Physical Laboratory
Contact Detail:
National Physical Laboratory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Lead, Timing & Frequency Systems
✨Tip Number 1
Network like a pro! Reach out to folks in the Telecoms or IT engineering sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams or managed projects. Highlighting your experience in technical environments will make you stand out.
✨Tip Number 3
Get familiar with ITIL principles if you haven’t already. Brush up on these concepts and be ready to discuss how they apply to service delivery and operational requirements. This knowledge can really set you apart in interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your interest in joining our team at StudySmarter.
We think you need these skills to ace Service Operations Lead, Timing & Frequency Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Telecoms or IT engineering. We want to see how your skills align with the operational requirements and leadership qualities we're looking for.
Showcase Your Leadership Skills: In your application, emphasise any previous roles where you managed teams or projects. We’re keen on seeing how you’ve delivered against KPIs and SLAs in a technical environment.
Familiarity with ITIL Principles: If you have experience with ITIL principles, make it known! We value candidates who understand service management frameworks, so don’t shy away from mentioning relevant certifications or experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at National Physical Laboratory
✨Know Your Stuff
Make sure you brush up on your knowledge of timing technology and ITIL principles. Familiarise yourself with the latest trends in Telecoms or IT engineering, as this will show that you're not just a candidate but a passionate expert ready to lead.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight how you motivated your team to meet KPIs and SLAs, as this is crucial for the Service Operations Lead role.
✨Understand Stakeholder Management
Be ready to discuss how you've effectively managed stakeholders in previous roles. Think about specific situations where you navigated complex relationships and delivered results, as this will demonstrate your capability in shaping national services.
✨Security Clearance Awareness
Since a security clearance is necessary for this position, be prepared to discuss your experience with sensitive information and any previous clearances you've held. This shows that you understand the importance of security in service operations.