National Physical Laboratory is seeking an experienced Service Desk Team Lead to shape and improve IT services across the organisation. You will lead a small team, act as senior escalation point and drive continuous service improvement for UKTL colleagues and stakeholders.
You will balance hands-on technical support with people leadership, managing incidents and service requests, while mentoring two technicians and coordinating with suppliers to ensure high-quality service delivery.
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Service Desk Team Lead — Flexible Working employer: National Physical Laboratory
The National Physical Laboratory (NPL) is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture where your contributions truly matter. With flexible working arrangements and opportunities to engage in diverse projects, you will thrive in an environment that values innovation and collaboration, all while being part of a prestigious institution located in the scenic town of Teddington.
Contact Details:
National Physical Laboratory Recruitment Team
