Communications Specialist in Teddington

Our world‑leading Time & Frequency department seeks a Communications Specialist with experience delivering internal communications for complex major programmes. You will be joining our team at an exciting time – we maintain the UK’s National Time Scale, UTC (NPL), and are developing a new resilient Time Scale facility that will underpin UK Digital Infrastructure. This will address risks associated with our dependency on global navigation satellite systems (such as GPS) that are vulnerable to natural and intentional interference.

Collaboration with prominent scientists, engineers and specialists in physical and cyber security will involve designing and implementing a high‑quality suite of communication plans and activities to support behavioural change, on time, quality, and cost.

• Co‑coordinate with colleagues across the Programme to gather communications content in line with the communications plans and programme strategy
• Work closely with the Communications Manager to manage the change network
• Develop high‑quality internal programme communications; maintaining brand, style and voice
• Monitor the success of communications and suggest improvements where needed
• Support the maintenance of the critical stakeholder engagement analysis

• Proven and recent experience delivering communications within complex programmes to support transformational behavioural change
• Experience in closely managing communications plans – from ideation through completion
• Experience in creating and managing a comprehensive change network to support complex behavioural change
• Excellent stakeholder analysis, management and engagement skills
• A degree (or equivalent experience / professional qualifications) in Business Change Management, Organisational Change Management, or Strategic Communications Management

• Prior experience within a business change consultancy
• Exposure to a variety of business change methodologies (such as ADKAR, McKinsey 7S model, Kotter’s, Kubler‑Ross, etc.)
• Experience utilising communications to implement security‑related behavioural changes in diverse organisations
• Experience of utilising a variety of communications channels to engage complex audiences

We actively recruit citizens of all backgrounds; however, due to the nature of our work, nationality, residency and security requirements may be more tightly defined. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. To work in this role in the Time & Frequency department, you will need an SC clearance with no restrictions, or the ability to obtain one.

Applications will be reviewed and interviews conducted throughout the duration of this advert, and we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical.

NPL and BEIS have strong commitments to diversity and equality of opportunity and welcome applications from candidates irrespective of background, gender, race, sexual orientation, religion, or age, provided they meet the required criteria. Applications from women, disabled and BAME candidates are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria will be guaranteed an interview under the Disability Confident Scheme.

We believe in a culture of fairness and are committed to the health and well‑being of our employees. Flexible working and social activities are embedded in our culture to create a positive work‑life balance, along with a broad range of benefits.

As part of our commitment to diversity & inclusion, we have signed up to initiatives such as the Institute of Physics’ Project Juno, Stonewall’s Workplace Equality Index, and the Business Disability Forum. We are committed to making reasonable adjustments to the recruitment process where needed.