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- Tasks: Support finance and procurement processes in D365 Finance & Operations while driving operational efficiency.
- Company: Join the National Physical Laboratory, a leader in measurement science and technology.
- Benefits: Diverse and inclusive workplace with opportunities for professional growth and development.
- Why this job: Make a real impact in a pivotal role that enhances finance and procurement operations.
- Qualifications: Experience with D365 F&O and strong functional knowledge in finance and procurement.
- Other info: Encouraging applications from diverse backgrounds to foster an inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Senior Functional Specialist at NPL
We have an exciting opportunity for a Senior Functional Specialist at NPL. This role sits within the Enterprise Systems team in the CIO function and is pivotal in ensuring the smooth operation of finance and procurement processes within D365 Finance & Operations.
About the Role
You will be the primary point of contact for functional support, incident resolution, and continuous service improvement. Working closely with finance, procurement, and project teams, you’ll help drive operational efficiency, maintain compliance, and support system enhancements. The role also involves collaboration with technical teams to manage escalations and ensure robust documentation and governance practices.
Responsibilities
- Serve as the primary point of contact for finance- and procurement-related issues in D365 F&O.
- Provide day-to-day assistance to finance, procurement, and project teams in using D365 effectively.
- Investigate, diagnose, and resolve functional incidents and service requests within agreed SLAs.
- Work with technical, development, and infrastructure teams to manage escalations and deliver permanent fixes.
- Log, document, and track issues through Azure DevOps and Freshservice.
- Maintain functional knowledge base and support documentation.
- Maintain accurate configuration and business process documentation.
- Participate in post-incident reviews and continuous service improvement initiatives.
Qualifications
Essential Skills Required:
- Proven experience as a D365 Finance & Operations Functional Consultant, preferably in a support or managed service capacity.
- Experience providing post–go-live support in D365 environment.
- Strong functional knowledge across core finance and procurement modules.
- Experience supporting month-end / year-end processes, budgeting, and reporting.
- Support design and testing of small enhancements, workflows, and configuration changes.
- Participate in Microsoft update testing (monthly service updates / regression testing).
Support Experience
- Working knowledge of ITIL processes (incident, problem, and change management).
- Use of LCS and Azure DevOps and Fresh service for ticket management, testing, and deployment tracking.
- Experience managing functional testing cycles for system updates and hotfixes.
- Familiarity with compliance and reporting obligations tied to funded research projects.
- Ability to bridge the gap between finance teams, research operations, and IT.
Desirable Skills & Experience
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310).
- Familiarity with Power BI, Power Platform, and Excel add-ins for reporting.
- Experience with multi-currency configurations.
- Knowledge of security roles, segregation of duties, and workflow approval hierarchies.
- Exposure to D365 Supply Chain Management (SCM) integration points.
- Understanding of data management framework.
- Prior experience supporting finance systems within public sector, higher education, or research institutions.
About NPL
The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK.
We are committed to diversity and inclusion. All disabled candidates who satisfy the minimum criteria will be guaranteed an interview under the Disability Confident Scheme. Applications from women, disabled, black, Asian and minority ethnic candidates in particular are encouraged.
Applications will be reviewed, and interviews conducted throughout the duration of this advert. We encourage all interested applicants to apply as soon as practical.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Business Development and Sales
Industries
Research Services
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Senior Functional Specialist employer: National Physical Laboratory (NPL)
Contact Detail:
National Physical Laboratory (NPL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Functional Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and procurement sectors, especially those who have experience with D365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Get ready for interviews by brushing up on your D365 knowledge. Be prepared to discuss specific scenarios where you've resolved issues or improved processes. Show them you’re not just familiar with the system, but that you can make it work wonders!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us at NPL. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Senior Functional Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Functional Specialist. Highlight your experience with D365 Finance & Operations and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience in finance and procurement processes!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially related to incident resolution or service improvement. We love seeing candidates who can think on their feet and drive operational efficiency!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at National Physical Laboratory (NPL)
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of D365 Finance & Operations, especially the finance and procurement modules. Be ready to discuss specific functionalities and how you've used them in past roles. This will show that you're not just familiar with the system but can also leverage it effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems related to finance and procurement processes. Think about past incidents you've resolved and be prepared to explain your thought process and the steps you took to achieve a solution. This demonstrates your practical experience and problem-solving skills.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated with finance, procurement, and technical teams in the past. Highlight any experiences where you bridged gaps between departments or improved communication.
✨Familiarise Yourself with ITIL Processes
Understanding ITIL processes is crucial for this role. Brush up on incident, problem, and change management principles, and be prepared to discuss how you've applied these in previous positions. This will show that you can manage service requests efficiently and contribute to continuous improvement.
