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- Tasks: Shape people management and employee development in online education services.
- Company: Join a leading provider of specialist education with a values-led culture.
- Benefits: Competitive salary, wellbeing support, and excellent career development opportunities.
- Why this job: Make a real impact on young people's lives while driving organisational growth.
- Qualifications: CIPD Level 5 or equivalent experience, strong coaching skills, and broad ER experience.
- Other info: Dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced People / HR Professional ready to shape people management and employee development within online education services? Join us as our Senior People Partner (Online Services) and play a pivotal role in driving a high‑performing, values‑led culture across TCES’s growing digital education and therapy provision. This is a strategic, influential role where you will partner closely with leaders across the National Online School (NOS) and Great Minds Therapy & Training Services— turning organisational strategy into people‑focused solutions that elevate staff experience, strengthen leadership capability and support sustainable growth.
As our Senior People Partner, you’ll be the trusted advisor, coach and critical friend to senior leaders. You’ll influence thinking, drive improvement and proactively address emerging workforce needs. From strategic workforce planning to talent development, safeguarding practice and organisational change, your impact will shape how our online services grow and thrive.
Responsibilities
The role will work closely with the Head of People Operations at a very exciting time with both service user and employee numbers growing exponentially.
Essential requirements
- A champion of therapeutic support and advocate for young people, with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other!
- Resilient and robust, role modelling outstanding professionalism.
- Hold minimum of CIPD Level 5 / Assoc CIPD (or equivalent experience/accreditation) with proven generalist support with employee relations work, recruitment and talent management.
- Confidence in coaching senior leaders and building trusting partnerships.
- Broad ER experience including disciplinary, grievance resolution and early-resolution approaches.
- Proficient digital skills, including a good understanding of IT systems and the ability to use them effectively as a member of an online school.
- Creative and innovative, whilst maintaining principles of HR governance.
- Organised with attention to detail.
- High Emotional Intelligence and a proactive, evidence based approach, collaborating with team members in other disciplines, whilst also with the ability to work flexibly and independently.
About the organisations
National Online School (NOS), the first – and only – Department for Education accredited online special school, is a growing service provider across the UK, engaging with young learners virtually. These young people have lengthy gaps from formal education for a variety of reasons, with the majority displaying Emotional Based School Avoidance (EBSA).
Great Minds Therapy & Training Services, is a growing online therapeutic services organisation, delivering direct therapy to young vulnerable people, developing therapeutic services in schools and education provisions, and training on a range of therapeutic strategies and neurodiverse identities.
This role will work closely with the Head of People Operations at a very exciting time with both service user and employee numbers growing exponentially.
We offer
- Competitive salary & commission, and terms and conditions.
- An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC.
- Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development.
- Regular half termly staff wellbeing days.
- A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform.
- Gym & Active Health discounts.
To apply
Please apply by sending through a CV. Shortlisted candidates will need to complete a formal application form as per safer recruitment practices in Education. TCES, NOS and Great Minds are committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure.
We are an equal opportunity employer.
Senior People Partner (Online Services) employer: National Online School & Great Minds
Contact Detail:
National Online School & Great Minds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior People Partner (Online Services)
✨Tip Number 1
Network like a pro! Reach out to people in the online education and HR sectors. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your achievements in people management and employee development. When you get the chance to chat with potential employers, use this to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like TCES, and express your interest in working with them. Tailor your message to show how your values align with theirs—this can really make you stand out!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in HR and online education. Consider taking short courses or attending webinars. This not only boosts your knowledge but also shows potential employers that you’re committed to personal and professional growth.
We think you need these skills to ace Senior People Partner (Online Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior People Partner role. Highlight your HR expertise, especially in employee relations and talent management, to show us you’re the right fit.
Showcase Your Values: We want to see how your values match ours! In your application, mention how you embody our principles like respect, inclusion, and resilience. This will help us understand how you can contribute to our culture.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at National Online School & Great Minds
✨Know Your Values
Before the interview, take some time to reflect on the values that resonate with you and align with the organisation's mission. Be ready to discuss how your personal values match their commitment to inclusivity, respect, and resilience.
✨Showcase Your Coaching Skills
Prepare specific examples of how you've successfully coached senior leaders in the past. Highlight your approach to building trust and fostering partnerships, as this will be crucial for the Senior People Partner role.
✨Demonstrate Digital Proficiency
Brush up on your digital skills and be prepared to discuss how you've effectively used IT systems in previous roles. This is especially important in an online education setting, so think of examples where technology enhanced your HR practices.
✨Be Ready for Scenario Questions
Expect scenario-based questions related to employee relations and organisational change. Prepare by thinking through potential challenges you might face in the role and how you would address them, showcasing your proactive and evidence-based approach.
