Senior People Partner (Online Services) in London

Senior People Partner (Online Services) in London

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Shape people management and employee development in online education services.
  • Company: Join a leading provider of specialist education with a values-led culture.
  • Benefits: Competitive salary, comprehensive induction, CPD opportunities, and wellbeing support.
  • Why this job: Make a real impact on young people's lives while driving organisational growth.
  • Qualifications: CIPD Level 5 or equivalent experience, strong coaching skills, and emotional intelligence.
  • Other info: Dynamic role with excellent career development in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

Are you an experienced People / HR Professional ready to shape people management and employee development within online education services? Join us as our Senior People Partner (Online Services) and play a pivotal role in driving a high‑performing, values‑led culture across TCES’s growing digital education and therapy provision. This is a strategic, influential role where you will partner closely with leaders across the National Online School (NOS) and Great Minds Therapy & Training Services — turning organisational strategy into people‑focused solutions that elevate staff experience, strengthen leadership capability and support sustainable growth.

As our Senior People Partner, you’ll be the trusted advisor, coach and critical friend to senior leaders. You’ll influence thinking, drive improvement and proactively address emerging workforce needs. From strategic workforce planning to talent development, safeguarding practice and organisational change, your impact will shape how our online services grow and thrive.

Essential requirements to be successful in the role are:

  • A champion of therapeutic support and advocate for young people, with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other!
  • Resilient and robust, role modelling outstanding professionalism.
  • Hold minimum of CIPD Level 5 / Assoc CIPD (or equivalent experience/accreditation) with proven generalist support with employee relations work, recruitment and talent management.
  • Confidence in coaching senior leaders and building trusting partnerships.
  • Broad ER experience including disciplinary, grievance resolution and early-resolution approaches.
  • Proficient digital skills, including a good understanding of IT systems and the ability to use them effectively as a member of an online school.
  • Creative and innovative, whilst maintaining principles of HR governance.
  • Organised with attention to detail.
  • High Emotional Intelligence and a proactive, evidence based approach, collaborating with team members in other disciplines, whilst also with the ability to work flexibly and independently.

In return we offer:

  • Competitive salary & commission, and terms and conditions.
  • An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC.
  • Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development.
  • Regular half termly staff wellbeing days.
  • A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform.
  • Gym & Active Health discounts.

To apply: Please apply by sending through a CV. Shortlisted candidates will need to complete a formal application form as per safer recruitment practices in Education. TCES, NOS and Great Minds are committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. We are an equal opportunity employer.

Senior People Partner (Online Services) in London employer: National Online School & Great Minds

At TCES, we pride ourselves on being an exceptional employer, offering a supportive and values-driven work culture that prioritises employee wellbeing and professional growth. As a Senior People Partner in our innovative online education services, you will have the opportunity to make a meaningful impact on the lives of vulnerable young people while benefiting from comprehensive training, competitive remuneration, and a strong commitment to your personal development. Join us in shaping a brighter future for both our staff and the children we serve, all within a dynamic and rapidly expanding organisation.
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Contact Detail:

National Online School & Great Minds Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior People Partner (Online Services) in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at TCES or similar organisations. A friendly chat can open doors and give you insider info that could make your application stand out.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Make sure you can demonstrate how your experience aligns with their mission of supporting young people. Show them you’re not just a fit on paper, but a fit for their team!

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills in HR and people management can directly impact their online services. Use specific examples from your past roles to illustrate your points and make them memorable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to support vulnerable young learners.

We think you need these skills to ace Senior People Partner (Online Services) in London

CIPD Level 5 / Assoc CIPD
Employee Relations
Recruitment
Talent Management
Coaching Senior Leaders
Building Trusting Partnerships
Disciplinary Procedures
Grievance Resolution
Early-Resolution Approaches
Proficient Digital Skills
Understanding of IT Systems
HR Governance
Attention to Detail
Emotional Intelligence
Collaborative Working

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior People Partner role. Highlight your HR expertise, especially in employee relations and talent management, to show us you’re the right fit!

Showcase Your Values: We want to see how your values match ours! In your application, share examples of how you've championed inclusivity and respect in your previous roles. This will help us understand how you can contribute to our values-led culture.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.

How to prepare for a job interview at National Online School & Great Minds

✨Know Your Values

Before the interview, take some time to reflect on the values that resonate with you and align with those of the organisation. Be ready to discuss how your personal values can contribute to fostering a high-performing, values-led culture in online education services.

✨Showcase Your Experience

Prepare specific examples from your past roles that demonstrate your expertise in employee relations, recruitment, and talent management. Highlight instances where you've successfully coached senior leaders or implemented strategic workforce planning to show how you can add value to their team.

✨Emphasise Emotional Intelligence

Given the nature of the role, it's crucial to showcase your emotional intelligence. Be prepared to discuss how you've navigated complex interpersonal situations and supported vulnerable individuals, particularly in educational settings. This will illustrate your ability to connect with both staff and students.

✨Be Tech-Savvy

Since this role involves working within an online environment, brush up on your digital skills. Familiarise yourself with common IT systems used in education and be ready to discuss how you can leverage technology to enhance people management and employee development.

Senior People Partner (Online Services) in London
National Online School & Great Minds
Location: London

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