Job-ID: 44661 Category: Technical Customer Support Location: Forfar, Angus, United Kingdom Workplace: On-site Schedule: Full time Posted: About the Role As a Technical Advisor within the Centre of Excellence (COE 5), you will provide advanced technical support for NOV Pressure Control Equipment and act as an escalation point for complex issues requiring deeper technical analysis, continuity, and coordination. Working from our Forfar location, you will support internal stakeholders and external customers across NOV’s global installed base. The environment can be fast-paced and high-stakes, particularly when technical issues affect or potentially affect customer operations. Success therefore requires strong technical judgement, structured problem-solving, clear communication, and the ability to remain effective under pressure. This is a collaborative role with individual ownership of escalated technical cases. You will work closely with subject matter experts, Technical Advisors, Technical Leaders, Product Engineering, service teams, and other specialists to progress issues through to resolution. Occasional international travel may be required. About NOV NOV is a global provider of technology, equipment, and services supporting energy production and industrial operations. Through its engineering, manufacturing, service, and digital capabilities, NOV helps customers improve operational performance, safety, reliability, and efficiency across drilling, completion, production, marine, industrial, and energy transition activities worldwide. Within this environment, the Pressure Control Equipment team supports technically complex equipment with a global operational footprint, connecting field experience, technical support, service operations, and engineering expertise. Your Impact You will contribute to the team’s ability to provide reliable technical escalation support for Pressure Control Equipment, helping resolve complex field challenges while maintaining effective communication with customers and internal stakeholders. Beyond individual technical cases, you will contribute to product reliability and performance improvement by identifying trends, providing structured technical feedback, supporting root cause analysis, and connecting field experience with Product Engineering and other technical functions. Development
Technical Advisor, COE 5 - Pressure Control Equipment employer: National Oilwell Varco
At NOV, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work environment where Project Managers can thrive. With a strong focus on employee growth, we provide opportunities to engage with experienced professionals across various engineering disciplines, ensuring that every project presents unique challenges and learning experiences. Our commitment to diversity and inclusion fosters a culture where all voices are valued, making NOV not just a workplace, but a global family dedicated to innovation and excellence in the energy sector.
