Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: You'll handle quotes, manage orders, and ensure top-notch customer service daily.
- Company: Join National Oilwell Varco, a leading multinational in the oil and gas industry.
- Benefits: Enjoy competitive pay, potential remote work, and opportunities for growth.
- Why this job: Be part of a dynamic team, develop valuable skills, and make a real impact.
- Qualifications: A good standard of high school education and relevant experience are essential.
- Other info: Ideal for those looking to kickstart their career in sales and customer relations.
The predicted salary is between 30000 - 42000 £ per year.
The position, Inside Sales Representative, is a key role in the business and responsible for ensuring quick and accurate parts quotation, parts order delivery while ensuring a high level of customer service at all times. You will work with multiple stakeholders across the business to ensure not only timely and accurate quotations but manage effective inventory levels to ensure the parts are available along with an understanding of the shipping process to highlight any compliance restrictions.
DUTIES & RESPONSIBILITIES:
- Reviewing and responding to all quotation requests in a timely fashion, ensuring all compliance, legal, certification and shipping detail is complete and accurate, and ensuring detailed information is given on lead times and managing the throughput of orders to ensure on time delivery.
- Creating Sales Orders upon receiving Purchase Order and ensuring a clear line of communication is kept with the customer until the order has been fulfilled. Responsible for co-ordinating delivery/pick up in line with the shipping/warehouse departments.
- Working with the relevant intercompany departments in Aberdeen and abroad on technical/systems orders and working with the US Order Fulfilment Group to ensure weekly shipping console\’s include the correct items to fulfil outstanding orders.
- Preparing invoices for sold goods and assisting where necessary on late payment of goods, customer terms and conditions and customer discounts.
- Establishing, maintaining and developing relationships with customers, taking the time to visit key customers when necessary to ensure their requirements are being completely fulfilled and uncovering any further business that may be possible for both externally and internally NOV customers.
- Participating in Sales Team activities, helping with sales forecasting, customer relationships and maintenance/development of sales. Work closely with Sales department to identify and follow up on spares orders.
- Monitoring and managing inventory levels ensuring the optimum amount is held to satisfy quick deliveries for customers and avoiding overstock/excess/surplus inventory situations.
- Acting as a liaison with Customers, other Divisions and Departments to resolve any technical issues relating to spares.
- Communicating with Customers on all information affecting their orders.
- Working with the management to produce necessary metrics, plans, forecasts and financial reports. Document any Customer complaints and ensure any issues are resolved in a timely manner.
QUALIFICATION
- Good standard of high school education (essential)
EXPERIENCE
- Working knowledge in a similar position (essential) or
- Working experience in Sales/Admin position (essential)
SKILLS, TRAINING AND SPECIALIST KNOWLEDGE
- Computer literacy (including good command of Microsoft Excel, Word and Outlook) (essential)
- Working knowledge of ERP systems (essential)
- Working knowledge of shipping (desirable)
- Working knowledge of financial reporting (desirable)
About the company
National Oilwell Varco is an American multinational corporation based in Houston, Texas.
#J-18808-Ljbffr
Inside Sales Representative (Aberdeen) employer: National Oilwell Varco
Contact Detail:
National Oilwell Varco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative (Aberdeen)
✨Tip Number 1
Familiarise yourself with the specific ERP systems mentioned in the job description. Having a solid understanding of these systems will not only help you during the interview but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of shipping processes and compliance regulations. Being able to discuss these topics confidently will show that you understand the complexities of the role and can manage customer expectations effectively.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in the past. Highlighting your ability to maintain clear communication and resolve issues will be crucial in demonstrating your fit for this position.
✨Tip Number 4
Research National Oilwell Varco and their operations, especially in Aberdeen. Understanding their business model and recent developments will allow you to tailor your conversation during the interview and show genuine interest in the company.
We think you need these skills to ace Inside Sales Representative (Aberdeen)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and administration. Emphasise any previous roles where you managed customer relationships, handled quotations, or worked with inventory management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Inside Sales Representative role. Mention specific skills that align with the job description, such as your ability to manage orders and communicate effectively with customers.
Showcase Relevant Skills: Highlight your computer literacy, especially your proficiency in Microsoft Excel, Word, and Outlook. If you have experience with ERP systems or financial reporting, make sure to include that as well.
Demonstrate Customer Service Experience: Provide examples of how you've successfully maintained customer relationships in past roles. Discuss any instances where you resolved issues or improved customer satisfaction, as this is crucial for the position.
How to prepare for a job interview at National Oilwell Varco
✨Know Your Products and Services
Familiarise yourself with the parts and services offered by the company. Understanding the specifics of what you will be quoting and selling will help you answer questions confidently and demonstrate your commitment to customer service.
✨Demonstrate Strong Communication Skills
As an Inside Sales Representative, you'll need to communicate effectively with customers and internal teams. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've successfully managed customer relationships in the past.
✨Showcase Your Problem-Solving Abilities
Be ready to provide examples of how you've resolved issues in previous roles. Highlight your ability to handle technical problems or customer complaints, as this will show your potential employer that you can maintain high levels of customer satisfaction.
✨Prepare for Questions on Inventory Management
Since managing inventory levels is a key responsibility, brush up on your knowledge of inventory management practices. Be prepared to discuss how you would ensure optimal stock levels and avoid overstock situations, as well as any relevant experience you have in this area.
