At a Glance
- Tasks: Lead technical services management at the British Museum, ensuring compliance and operational excellence.
- Company: Join the iconic British Museum, a world-leading cultural institution in Bloomsbury, London.
- Benefits: Enjoy free exhibition access, generous leave, and a solid pension scheme.
- Other info: Be part of a transformative journey in a dynamic and collaborative environment.
- Why this job: Shape the future of a historic institution while driving sustainability and innovation.
- Qualifications: Degree or equivalent experience in Facilities Management with strong technical knowledge.
The predicted salary is between 60256 - 60256 £ per year.
- Technical Services Manager, FM Operations & Technical Services
- Technical Services Manager, FM Operations & Technical Services
- Full-time
- Hybrid (at least 4 days per week on-site in Bloomsbury, London)
- Permanent
- £60,256 per annum
- Application deadline: 23:59 on Sunday 29 November
About the role
This is an exciting opportunity to take a leading role in the management of technical services across the British Museum’s complex Grade I listed estate.
As the Museum’s technical services expert, you will ensure that our buildings and systems are maintained effectively, remain compliant with statutory requirements and support the needs of a world-leading cultural institution.
You will provide authoritative technical advice, oversee the performance of the Museum’s third-party facilities management supplier and act as a key interface between the Museum, contractors, consultants and internal stakeholders.
You will also contribute technical expertise to maintenance, infrastructure and capital projects, while helping to modernise processes, strengthen documentation and address backlog maintenance.
The role includes line management of the Assistant Technical Services Manager and offers the opportunity to shape continuous improvement, sustainability and operational resilience across the Museum’s technical services.
About you
- Educated to degree or professional qualification level in a relevant subject, or with equivalent experience at a strategic level in Facilities Management with membership of relevant professional bodies (CIBSE, BIFM, IET etc.)
- Experience in technical services and facilities management within a heritage, cultural or similarly complex built environment.
- Have a detailed understanding of building services, including their design, operation and maintenance, together with strong knowledge of statutory compliance, building regulations, health and safety and fire safety requirements.
- Knowledge of working with Grade I or Grade II listed buildings and experience managing third-party facilities management suppliers and contracts.
- You will be a confident and collaborative leader, able to manage outsourced teams, build effective stakeholder relationships and influence senior colleagues.
- You will be able to communicate complex technical matters clearly, take ownership of problems and manage competing priorities independently in a fast-moving environment.
- Key areas of responsibility
- Act as the Museum’s technical services expert, providing advice on building services, statutory compliance, maintenance, operational risks and the technical requirements of infrastructure and capital projects.
- Ensure effective planned preventative and reactive maintenance across the estate, including the identification of critical infrastructure and the monitoring of statutory inspections and remedial works.
- Manage the performance of the hard facilities management supplier through service levels, key performance indicators, audits, customer feedback and NEC4 contractual communications, using CEMAR where required.
- Review technical proposals, project briefs and scopes of work to ensure they are technically sound, compliant, strategically aligned and provide value for money; oversee the technical approval and handover of completed projects.
- Lead and support the development of technical services through effective line management, continuous improvement, sustainability initiatives, energy management and an appropriate response to emergencies and urgent operational issues.
- The Masterplan
The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago.
This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working.
As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.
Benefits
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- Civil Service Pension Scheme defined benefit with considerable employer contribution.
- 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops and local Bloomsbury partners.
- Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
Our Values
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
Technical Services Manager, FM Operations & Technical Services in London employer: National Museums
As a Building Services Engineer with our client-side Estates team, you will thrive in a dynamic and rewarding environment dedicated to preserving one of the world's finest art collections. Our collaborative work culture fosters innovation and professional growth, offering you the chance to manage complex projects that directly impact the visitor experience and sustainability goals. Located in Liverpool, you will enjoy the unique advantage of working within nationally significant gallery buildings, contributing to the care and conservation of invaluable art while developing your expertise in a supportive setting.
