At a Glance
- Tasks: Lead high-profile ICT projects, transforming services and enhancing user experiences.
- Company: Join the Science Museum Group, a world-leading museum with a mission to inspire futures.
- Benefits: Enjoy 27 days annual leave, flexible policies, and a healthcare cash plan.
- Other info: Open for All: We value diversity and welcome applicants from all backgrounds.
- Why this job: Make a lasting impact through digital transformation in a collaborative environment.
- Qualifications: Experienced in project management and business analysis, with strong communication skills.
The predicted salary is between 49500 - 60500 £ per year.
Do you thrive on delivering complex projects that create lasting organisational change?
About the Role
The Science Museum Group is embarking on an exciting programme to expand and enhance its ServiceNow platform, transforming how colleagues access services and how teams manage work across the organisation. This is a unique opportunity to play a central role in shaping how we work, delivering meaningful change that will have a lasting impact on colleagues across the Group. We are looking for a Senior ICT Project Manager and Business Analyst to join us on a 12-month fixed-term contract. Working within our ICT team, you will lead the successful delivery of high-profile ServiceNow projects and workstreams, managing projects from discovery through to implementation while ensuring they deliver measurable business value and an excellent user experience.
This role will see you working closely with both internal stakeholders and external delivery partners, helping to bridge the gap between business requirements and technology solutions. You'll coordinate cross-functional teams, manage project plans, risks and dependencies, facilitate workshops and requirements gathering activities, and support agile ways of working throughout the project lifecycle. You’ll join us at an exciting point in our transformation journey, helping to deliver solutions that improve services, streamline processes, increase automation and create better experiences for colleagues across Science Museum Group.
About You
You will be an experienced Project Manager with a track record of delivering successful digital transformation or business systems projects. You'll be confident managing multiple stakeholders, building strong working relationships and maintaining momentum across complex programmes of work. We’re looking for someone who combines excellent project delivery skills with a practical understanding of business analysis. You'll be comfortable gathering requirements, facilitating workshops, translating business needs into user stories and acceptance criteria, and working collaboratively with both technical and non-technical stakeholders. Experience of ServiceNow would be advantageous, but we’re equally interested in hearing from candidates who have delivered transformation projects involving other enterprise systems and platforms. Most importantly, you’ll be an exceptional communicator who can influence, engage and bring people with you through change. You’ll bring a collaborative and delivery-focused mindset, strong analytical skills, and a passion for improving services and user experiences. If you enjoy working in agile environments and want to leave a tangible legacy through organisation-wide transformation, we’d love to hear from you.
Not sure if you meet all the criteria? We welcome you to apply even if your experience doesn’t match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
What we offer
- Working with a world-leading museum group that offers access to truly unique environments and collections.
- Meaningful work. We’re a mission-led organisation where the work you do supports us in Inspiring Futures.
- Career growth. We offer enhanced support with personal and professional development.
- Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
- Healthcare cash plan. Digital health tools, gym discounts and cashback towards your everyday healthcare costs.
- Wellbeing. All our colleagues can access an employee assistance programme and other wellbeing support.
- Colleague networks. Our colleague-led networks create opportunities to connect, share experiences and build community.
- Enhanced contributory pension. To support you in saving for the future.
- Interest-free loans. When you need a little extra cash for life events or home improvements.
- Great discounts. Free entry to exhibitions, discounts in our shops and cafés, and access to other museums in the NMDC network.
Open for All
Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable of continuing to Inspire Futures.
Senior ICT Project Manager & Business Analyst in London employer: National Museums
As a Building Services Engineer with our client-side Estates team, you will thrive in a dynamic and rewarding environment dedicated to preserving one of the world's finest art collections. Our collaborative work culture fosters innovation and professional growth, offering you the chance to manage complex projects that directly impact the visitor experience and sustainability goals. Located in Liverpool, you will enjoy the unique advantage of working within nationally significant gallery buildings, contributing to the care and conservation of invaluable art while developing your expertise in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Project Manager & Business Analyst in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like National Museums. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at National Museums.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at National Museums.
We think you need these skills to ace Senior ICT Project Manager & Business Analyst in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at National Museums and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at National Museums
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like National Museums will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to National Museums.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at National Museums.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at National Museums. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
