Estates Co-ordinator in Kendal

Key Responsibilities

Estate Management

• Oversee all planned maintenance services, reactive repairs and general upkeep of buildings and grounds, including the scheduling of closure period maintenance and upgrade works. Supervise contractors and coordinate with internal departments.
• Log repairs reported by staff and visitors and ensure they are dealt with in a timely manner.
• Work with the curatorial team to ensure any work completed to our properties is in accordance with conservation and heritage standards.
• Manage records of all maintenance work undertaken and completed, including fire safety folders at each venue.
• Work with Duty Managers to ensure weekly compliance checks for health, safety, fire, security and emergencies are completed. Helping to resolve any difficulties or issues raised.
• Support Visitor Experience and Commercial teams (Catering, Retail, Business Support and Events) to keep our venues safe, tidy and clean for visitors, staff and volunteers. Assisting with set up and clearing down for events, signage, decorations and other installations.
• Source materials and tools required for maintenance, repairs and upgrade works. Ensuring that sufficient spares are available and kept in good condition.
• Collate and record environmental data and meter readings to inform efforts to reduce the impact of Lakeland Arts Properties
• Report to the Head of Operations on all issues connected with ongoing safety, reliability or security of Lakeland Arts properties, its plant, substances and equipment.
• Be a keyholder for all venues, contribute to emergency plans and preemptive or reactive actions when they may need to be enacted.

Grounds & Estate Maintenance

• Work with the external landscaping, trees and gardening contractors to ensure that all grounds and gardens are properly maintained and safe for public use.
• Manage day to day car park issues, working directly with the car park management company to troubleshoot and resolve problems, update and maintain parking signage, and ensure the car parks operate effectively.
• Work alongside the Visitor Experience team to help manage traffic flow and parking arrangements during busy periods and events.
• Carry out a range of practical maintenance tasks across the properties, including basic plumbing repairs, decorating, lock and door maintenance, changing light bulbs and clearing drains, ensuring issues are dealt with promptly and the buildings and facilities remain safe, functional and well maintained.

Team Management

• Manage the Estates Assistant, conducting annual reviews, ensuring appropriate training, accreditation and development opportunities are in place.
• Ensure that the estates team provides excellent customer service to staff, visitors and contractors
• Co-ordinate small teams of volunteers in grounds maintenance and other appropriate project work.

Health & Safety

• Ensure all aspects of building maintenance are carried out competently and safely within the requirements of the Lakeland Arts Health and Safety Policy
• Work to develop, implement and comply with health and safety procedures
• Conduct regular checks, review monthly fire safety checks and complete six monthly fire drills. Acting to make improvements and ensure that compliance is achieved.
• Collaborate with the Health and Safety Group to maintain a robust health and safety culture.
• Maintain the register of portable electrical equipment and undertake routine PAT testing
• Maintain the Estates Team COSHH folder and assessments at each venue
• Work on estates task related risk assessments and arrange H&S training

ICT

• Support with ICT updates, moving equipment and handling basic ICT issues

Security

• Work alongside Duty Managers to identify and troubleshoot faults with alarm systems, including issues with setting and resetting alarms, and respond to any problems that arise during the working day to help ensure sites remain secure and operational.
• Check CCTV systems following security concerns

Health and Safety The post holder is required to carry out duties in accordance with Lakeland Arts’ Health and Safety policies and procedures.

Diversity

The post holder must work in a fair and reasonable manner towards all people, ensuring service standards are maintained for all cultures.

Additional Requirements

This is a part-time role (30 hours per week). The post holder may occasionally need to work weekends, or bank holidays to address urgent maintenance issues. Flexibility and a commitment to ensuring the estate runs smoothly are essential.

• Commitment to creating a safe, inclusive and welcoming environment for all

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN

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