Step into the heart of one of the world’s most celebrated art galleries and shape the guest journey — from a warm welcome to a lasting farewell. As aGuest Experience Host,you’llensure every guest feels informed, inspired, andcared for throughout their time at the Gallery.
This is a dynamic, front-facing role — whetheryou’rewelcoming guests at the entrance,assistingin the cloakroom, or selling our wide-ranging programme or productsandsupporting visitors throughout the Gallery.You’llactively engage with guests to promote memberships, events, and supporting products using our CRM system,Tessitura, helping to enhance their visit while supporting the Gallery’s wider mission.
You’ll bring our spaces,artand stories to life through knowledgeable, engaging interactions, all while delivering exceptional service at every step.Representingthe core values of our Guest Experience team —warmth, inclusivity, professionalism, and passion for art—you’llhelp creatememorable, meaningful experiences for everyone who walks through our doors.If you’re enthusiastic, people-focused, and love making a difference,we’dwelcome you to the team.
National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN
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Guest Experience Host employer: National Museums
As a Building Services Engineer with our client-side Estates team, you will thrive in a dynamic and rewarding environment dedicated to preserving one of the world's finest art collections. Our collaborative work culture fosters innovation and professional growth, offering you the chance to manage complex projects that directly impact the visitor experience and sustainability goals. Located in Liverpool, you will enjoy the unique advantage of working within nationally significant gallery buildings, contributing to the care and conservation of invaluable art while developing your expertise in a supportive setting.
