Learning Communicator

Learning Communicator

Old Town Full-Time 22800 - 25200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage audiences through creative programmes and activities at the National Museum of Scotland.
  • Company: Join one of Europe's leading museum groups with a diverse collection.
  • Benefits: Enjoy flexible working, generous leave, and discounts from day one.
  • Why this job: Be part of a vibrant team making cultural connections and impacting communities.
  • Qualifications: Experience in museums or cultural sectors, strong communication, and ICT skills required.
  • Other info: Apply by 14/09/2025; selection event on 25/09/2025.

The predicted salary is between 22800 - 25200 £ per year.

Job Description

Learning Communicator | Part time | 30 hours

Salary: | £28,332 – £30,419 (£15.50 – £16.64 per hour)
Hours: 30 hours per week
Location: National Museum of Scotland, Chambers Street, Edinburgh

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for a confident, enthusiastic, passionate, and creative individual to join our Learning and Engagement team.

Benefits of joining us as our Learning Communicator will include:
* Annually alongside your salary of £28,332 – £30,419, National Museums Scotland contributes £8,207 – £8,812 towards you being a member of the Civil Service Pension Scheme
* A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus 8 paid days public holidays (Pro-rata)
* Cycle to Work scheme
* Free access to national (and international) museums and exhibitions
* Exclusive discounts on both local and national High Street and online retailers
* A range of wellbeing benefits including Employee Assistance Programme 24/7
* Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
* Access to all the above and more from day one of employment.

About the Learning Communicator role:

In this engaging and hands-on role, you will connect our collections with our key audiences such as schools, families and communities both in person and online. Every day is a new adventure and opportunity to share inclusive and creative programmes and activities with our diverse audience and visitors.

As a Learning Communicator at National Museums Scotland you will:
* Deliver a range of inclusive and creative programmes, activities and events for a diverse range of audiences from schools to families and communities
* Collaborate with a range of colleagues to ensure effective operational planning and delivery of events and activities
* Animate across online, on-site and community spaces offering creative engagement and participatory experiences for established and new audiences and communities
* Supervise and support freelance staff and volunteers involved in the delivery of programmes and events, when appropriate
* Assist in the monitoring and evaluation of programmes, to ensure they meet visitor needs and operational requirements

Skills and experience we’re looking for in our Learning Communicator:
* Experience of working in either a museum, gallery, learning organisation, cultural sector or visitor attraction
* Ability to plan and schedule effectively
* Ability to demonstrate an exceptional standard of customer service through well-established and effective communication skills
* ICT skills in Microsoft Word, Teams, Excel and Outlook
* Experience of using digital technology to devise and/or deliver engaging experiences for a range of audiences.

Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for this role is 14/09/2025. The Selection Event is likely to take place on 25/09/2025.

Learning Communicator employer: National Museums Scotland

National Museums Scotland is an exceptional employer, offering a vibrant work culture that fosters creativity and inclusivity. As a Learning Communicator, you will enjoy generous benefits including a competitive salary, extensive annual leave, and flexible working options, all while contributing to engaging educational programmes in the heart of Edinburgh's cultural landscape. With opportunities for professional growth and access to a wealth of resources, you'll be part of a team dedicated to making a meaningful impact on diverse audiences.
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Contact Detail:

National Museums Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learning Communicator

✨Tip Number 1

Familiarise yourself with the National Museums Scotland's collections and current exhibitions. This knowledge will not only help you connect with your audience but also demonstrate your genuine interest in the role during any interviews or discussions.

✨Tip Number 2

Engage with the museum's social media platforms and online content. This will give you insights into their current programmes and audience engagement strategies, which you can reference when discussing your ideas for the Learning Communicator role.

✨Tip Number 3

Network with professionals in the cultural sector, especially those who have experience in educational roles within museums. They can provide valuable insights and tips that could enhance your understanding of the position and its requirements.

✨Tip Number 4

Prepare to showcase your creativity by thinking of innovative programme ideas that could engage diverse audiences. Being able to present these ideas clearly will set you apart as a candidate who is proactive and passionate about the role.

We think you need these skills to ace Learning Communicator

Exceptional Communication Skills
Customer Service Excellence
Event Planning and Coordination
Creativity in Programme Development
Experience in the Cultural Sector
Digital Technology Proficiency
Collaboration and Teamwork
Monitoring and Evaluation Skills
Adaptability to Diverse Audiences
ICT Skills (Microsoft Word, Teams, Excel, Outlook)
Engagement Techniques for Various Audiences
Supervisory Skills for Staff and Volunteers
Passion for Learning and Education

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Learning Communicator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV showcases relevant experience in museums, galleries, or educational settings. Highlight your customer service skills and any experience with digital technology that can enhance audience engagement.

Write a Strong Cover Letter: In your cover letter, express your passion for learning and engagement. Provide specific examples of how you've successfully delivered programmes or activities for diverse audiences, demonstrating your creativity and enthusiasm.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at National Museums Scotland

✨Show Your Passion for Learning

As a Learning Communicator, it's essential to convey your enthusiasm for education and engagement. Share specific examples of how you've previously connected with diverse audiences, whether in a museum, gallery, or educational setting.

✨Demonstrate Effective Communication Skills

Highlight your ability to communicate clearly and effectively. Prepare to discuss how you've used these skills to deliver exceptional customer service or engage with different groups, such as schools and families.

✨Be Ready to Discuss Programme Delivery

Since the role involves delivering creative programmes and activities, be prepared to talk about your experience in planning and executing similar events. Think of specific instances where you successfully engaged an audience and what methods you used.

✨Familiarise Yourself with Digital Tools

Given the importance of ICT skills in this role, ensure you're comfortable discussing your experience with digital technology. Be ready to provide examples of how you've used tools like Microsoft Teams or other platforms to enhance learning experiences.

Learning Communicator
National Museums Scotland
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