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- Tasks: Deliver outstanding customer service and engage visitors at our exciting exhibitions.
- Company: Join a leading museum group dedicated to enriching public experiences.
- Benefits: Enjoy generous annual leave, pension contributions, and flexible working hours.
- Why this job: Be part of a vibrant team and make a difference in visitor experiences.
- Qualifications: Strong communication skills and a passion for engaging with the public.
- Other info: Seasonal role from April to October with a closing date for applications on 13/02/2026.
The predicted salary is between 1040 - 1248 £ per month.
A leading museum group in the UK seeks a part-time Visitor Experience Assistant. This role focuses on exceptional customer service, welcoming visitors, and promoting exhibitions.
Ideal candidates will demonstrate strong communication skills and a passion for public engagement.
Benefits include generous annual leave, pension contributions, and flexible working options. This seasonal position runs from April to October.
Closing date for applications is 13/02/2026.
Guest Experience Ambassador (Part-Time) employer: National Museums Scotland
Contact Detail:
National Museums Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador (Part-Time)
✨Tip Number 1
Make sure to research the museum group before your interview. Knowing their exhibitions and values will help you connect with the team and show your passion for public engagement.
✨Tip Number 2
Practice your communication skills! Role-play common interview questions with a friend or family member to boost your confidence and ensure you can articulate your customer service experience effectively.
✨Tip Number 3
Dress appropriately for the interview. A smart-casual look is often best for roles like this, as it shows you respect the position while still being approachable, just like a Guest Experience Ambassador should be!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Guest Experience Ambassador (Part-Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for public engagement shine through. We want to see how much you care about providing exceptional customer service and making visitors feel welcome.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of Guest Experience Ambassador. We love seeing specific examples of how you've engaged with the public or provided outstanding service in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication skills come across effectively in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at National Museums Scotland
✨Know the Museum Inside Out
Before your interview, do some research on the museum group and its exhibitions. Familiarise yourself with current and upcoming displays, as well as the museum's mission and values. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you went above and beyond to assist someone or resolved a difficult issue. This will demonstrate your ability to create a welcoming atmosphere for visitors.
✨Practice Your Communication Skills
As a Guest Experience Ambassador, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts and showcasing your passion for public engagement.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the museum. This could include inquiries about training opportunities, team dynamics, or how they measure visitor satisfaction. It shows that you're not only interested in the position but also invested in contributing positively to the museum experience.
