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- Tasks: Help maintain a world-class museum and ensure a safe, clean environment for visitors.
- Company: Join National Museums Scotland, a leading museum group in Europe.
- Benefits: Enjoy 28.5 days annual leave, pension contributions, and free access to museums.
- Why this job: Be part of an exciting team that impacts thousands of visitors every year.
- Qualifications: Experience in cleaning, maintenance, and health and safety procedures required.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic environment.
The predicted salary is between 24973 - 24973 £ per year.
Full Time | Permanent | 35 hours
Salary: £24,973 (£13.66 per hour)
Hours: 35 hours per week | 5 days across 7
Location: National Museum of Flight | Fully On-Site
National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world. As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our General Assistant team.
Benefits of joining us as our General Assistant Team Leader will include:
- Annually alongside your salary, National Museums Scotland contributes 28.97% of this towards you being a member of the Civil Service Pension Scheme
- A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
- Free access to national (and international) museums and exhibitions
- A range of wellbeing benefits including Employee Assistance Programme 24/7
- Access to all the above and more from day one of employment.
About the General Assistant role:
This is an exciting opportunity to join the team at the National Museum of Flight as General Assistant. You will assist in ensuring that our site and buildings are clean, well-maintained, safe and presented to the highest possible standards for our 75,000 visitors each year. You will also contribute to the setup and management of infrastructure for our Events and Learning and Engagement programmes.
We are looking for someone with excellent organisational, practical and problem-solving skills, a willingness to work flexibly, a good knowledge of Health and Safety, and an overall proactive approach.
As a General Assistant at National Museums Scotland, you will:
- Assist the General Assistant Team Leader
- Operate plant and equipment at the Museum including floor scrubbers, forklift, genies, and pickup truck
- Report defects and provide a point of contact for and liaise with all contractors working at the Museum, including security guards
- Comply with and implement Health and Safety procedures and ensure that these are being maintained by contractor
- Participate in the operation of our intruder and fire alarm systems, keyholding and on call arrangements for the National Museum of Flight.
Skills and experience we’re looking for in our General Assistant:
- Experience of cleaning and maintenance of visitor attractions or similar environments
- Experience of Health and Safety procedures and policies
- Experience of operating equipment and tools
- Range of practical manual skills
- Driving Licence
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you. Please be sure to view relevant attachments for this role (available on our Careers Portal: careers.nms.ac.uk) for full details of the position.
The closing date for this role is 2 Feb 2026. The Selection Event is likely to take place on 12 or 13 February 2026 at the National Museum of Flight.
General Assistant employer: National Museums Scotland
Contact Detail:
National Museums Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the museum! Before your interview, take some time to explore the National Museum of Flight. Familiarising yourself with the exhibits and the overall vibe will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with the hiring team, highlight your practical skills and any experience you have with Health and Safety procedures. We love a proactive approach, so don’t hold back on sharing how you’ve tackled challenges in the past.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or at events. They can give you insider tips about the application process and what it’s really like to work at the museum. Plus, it shows you’re serious about joining our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and the selection event. Don’t miss out on this opportunity!
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team at the National Museum of Flight and contributing to our mission.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for practical problem-solvers with a good knowledge of Health and Safety, so don’t hold back on showcasing those abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the General Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our Careers Portal! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity with us.
How to prepare for a job interview at National Museums Scotland
✨Know the Organisation
Before your interview, take some time to research National Museums Scotland. Understand their values—Creative, Inclusive, Collaborative, and Forward-thinking—and think about how you can embody these in your role as a General Assistant.
✨Showcase Your Skills
Be ready to discuss your experience with cleaning and maintenance, as well as any Health and Safety procedures you've followed. Prepare specific examples that highlight your practical skills and problem-solving abilities, especially in visitor attraction environments.
✨Demonstrate Flexibility
The role requires a willingness to work flexibly. Think of instances where you've adapted to changing situations or taken on additional responsibilities. This will show your potential employer that you're proactive and ready to contribute to the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, upcoming events at the museum, or how they ensure safety for visitors. This shows your genuine interest in the role and the organisation.
