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- Tasks: Engage visitors with informative tours and create memorable experiences at the Ulster American Folk Park.
- Company: Join National Museums NI, a leading cultural institution attracting nearly one million visitors annually.
- Benefits: Enjoy a competitive salary, Civil Service pension scheme, and generous annual leave as a part-time employee.
- Why this job: Be part of a vibrant team sharing the rich history of emigration and making a social impact.
- Qualifications: No specific qualifications required; just bring your passion for history and customer service!
- Other info: This role is perfect for high school and college students looking for flexible, engaging work.
The predicted salary is between 24952 - 26504 £ per year.
Job details
Job reference: 2025R000386
Date posted: 26/06/2025
Application closing date: 17/07/2025
Location: Ulster American Folk Park, Omagh
Salary: £24,952 – £26,504 per annum pro-rata (pay award pending)
Package: Civil Service pension scheme, generous annual leave entitlement
Contractual hours: 21
Basis: Part time
Job category/type: Experience & Enterprise Development
Visitor Guide
National Museums NI is a leading cultural institution and is responsible for ensuring that its significant collection is developed, cared for and accessible to the widest possible audience. Almost one million people enjoy our four museums each year, and through loans, research, community activity and digital programmes we engage a much wider audience than those who physically visit our museums.
The Ulster American Folk Park at Castletown, Omagh, Co Tyrone is an outdoor museum designed to tell the story of the great waves of emigrants who left Ulster for the New World in the 18th and 19th centuries and of the contribution they made to the USA throughout the whole period of its birth and development. Through its unique display of outdoor exhibits featuring many original buildings such as the ancestral homes of Thomas Mellon, John Joseph Hughes and Hugh and Robert Campbell, the Ulster American Folk Park depicts the varied aspects of emigrants' life and experience on both sides of the Atlantic.
We are looking for a Visitor Guide to provide all visitors to the Ulster American Folk Park with an enjoyable and informative living history' experience. The postholder will deliver a positive, engaging and customer focused experience and will interact with a wide variety of visitors including individuals, families, tour groups and school groups.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Visitor Guide employer: National Museums Northern Ireland
Contact Detail:
National Museums Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Guide
✨Tip Number 1
Familiarise yourself with the history and key exhibits of the Ulster American Folk Park. Being knowledgeable about the stories and significance of the emigrants will help you engage visitors more effectively.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a storytelling format. This will help you become more comfortable and confident when interacting with diverse groups of visitors.
✨Tip Number 3
Consider volunteering or gaining experience in similar roles at local museums or cultural institutions. This hands-on experience can provide valuable insights into visitor engagement and enhance your application.
✨Tip Number 4
Network with current or former Visitor Guides at the Ulster American Folk Park or similar venues. They can offer insider tips on what the role entails and what the hiring team might be looking for.
We think you need these skills to ace Visitor Guide
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Visitor Guide. Tailor your application to highlight relevant experiences that demonstrate your ability to engage with diverse audiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, education, or any related fields. Highlight specific examples where you have successfully engaged with visitors or provided informative experiences.
Write a Strong Cover Letter: Your cover letter should express your passion for history and culture, as well as your enthusiasm for the role. Mention why you are drawn to the Ulster American Folk Park and how you can contribute to enhancing visitor experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Visitor Guide.
How to prepare for a job interview at National Museums Northern Ireland
✨Know Your Audience
As a Visitor Guide, you'll be interacting with diverse groups. Research the types of visitors that frequent the Ulster American Folk Park and tailor your responses to engage families, school groups, and tourists effectively.
✨Showcase Your Storytelling Skills
This role is all about bringing history to life. Prepare to share anecdotes or interesting facts about the emigrants' experiences. Practising your storytelling can help you convey information in an engaging manner.
✨Demonstrate Customer Service Excellence
Highlight your customer service skills during the interview. Be ready to discuss past experiences where you provided exceptional service, as this role requires a positive and engaging approach to visitor interactions.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the museum's initiatives. This shows your genuine interest in the position and helps you understand how you can contribute to enhancing the visitor experience.
