Assistant Visitor Services Manager in Omagh

Assistant Visitor Services Manager in Omagh

Omagh Full-Time 33542 - 34231 £ / year (est.) No home office possible
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National Museums Northern Ireland

At a Glance

  • Tasks: Lead the visitor services team and enhance visitor experiences at a unique outdoor museum.
  • Company: Join National Museums Northern Ireland, an ambitious organisation with award-winning services.
  • Benefits: Enjoy a competitive salary, generous leave, and a civil service pension scheme.
  • Why this job: Be part of a vibrant team that shares the rich history of emigration to the New World.
  • Qualifications: Leadership skills and a passion for delivering excellent customer service.
  • Other info: Full-time role with opportunities for personal and professional growth.

The predicted salary is between 33542 - 34231 £ per year.

Job reference: ****R******

Date posted: 11/02/2026

Application closing date: 26/02/2026

Location: Ulster American Folk Park, Omagh

Salary: £33,542 - £34,231 per annum

Package: Generous leave entitlement, civil service pension scheme

Contractual hours: 37

Basis: Full time

Job category/type: Experience & Enterprise Development

National Museums Northern Ireland is an ambitious organisation delivering award-winning museum services. The Ulster American Folk Park at Castletown, Omagh is an outdoor museum designed to tell the story of the great waves of emigrants who left Ulster for the New World in the 18th and 19th centuries and of the contribution they made to the USA throughout the whole period of its birth and development.

Through its unique display of outdoor exhibits featuring many original buildings such as the ancestral homes of Thomas Mellon, John Joseph Hughes and Hugh and Robert Campbell, the Ulster American Folk Park depicts the varied aspects of emigrant life and experience on both sides of the Atlantic in the 18th and 19th centuries.

We are looking for an Assistant Visitor Services Manager to provide day to day leadership and management of the visitor services team, ensuring the delivery of excellent visitor experience and service standards to all visitors and users of the Ulster American Folk Park. The post holder will provide visible front of house leadership to ensure the quality of the visitor end to end experience and presentation of the museum through continued interface with audiences and staff.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Assistant Visitor Services Manager in Omagh employer: National Museums Northern Ireland

National Museums Northern Ireland is an exceptional employer, offering a vibrant work culture that values creativity and collaboration at the Ulster American Folk Park in Omagh. With generous leave entitlements and a civil service pension scheme, employees enjoy a supportive environment that fosters professional growth and development, making it an ideal place for those passionate about delivering outstanding visitor experiences in a unique historical setting.
National Museums Northern Ireland

Contact Detail:

National Museums Northern Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Visitor Services Manager in Omagh

✨Tip Number 1

Network like a pro! Reach out to people in the museum and visitor services sector. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the Ulster American Folk Park and its mission. Familiarise yourself with their exhibits and visitor services. This will not only impress your interviewers but also help you tailor your answers to show how you can enhance the visitor experience.

✨Tip Number 3

Showcase your leadership skills! Think of examples from your past experiences where you’ve led a team or improved service standards. Be ready to discuss how you can bring that same energy to the Assistant Visitor Services Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the Ulster American Folk Park. So, hit that Apply button and let’s get started!

We think you need these skills to ace Assistant Visitor Services Manager in Omagh

Leadership Skills
Customer Service
Team Management
Communication Skills
Visitor Experience Management
Problem-Solving Skills
Attention to Detail
Interpersonal Skills
Organisational Skills
Public Engagement
Event Coordination
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Visitor Services Manager. We want to see how you can contribute to delivering an excellent visitor experience at the Ulster American Folk Park.

Show Your Passion: Let your enthusiasm for the role shine through! Share why you're excited about working in visitor services and what draws you to the unique story of the Ulster American Folk Park. We love seeing genuine interest!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Follow the Application Process: Don’t forget to apply through our website! Click the Apply button to start the process. Following the correct steps ensures your application reaches us without any hiccups, so we can consider you for this exciting opportunity.

How to prepare for a job interview at National Museums Northern Ireland

✨Know the Museum Inside Out

Before your interview, make sure you research the Ulster American Folk Park thoroughly. Familiarise yourself with its history, key exhibits, and visitor services. This knowledge will not only impress the interviewers but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Assistant Visitor Services Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you would motivate and manage the visitor services team.

✨Emphasise Customer Experience

Visitor experience is at the heart of this role. Think about how you can enhance the visitor journey at the museum. Bring ideas to the table during your interview on how to improve service delivery and engage with audiences effectively.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the museum's future plans, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in contributing to the organisation's success.

Assistant Visitor Services Manager in Omagh
National Museums Northern Ireland
Location: Omagh
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