At a Glance
- Tasks: Assist in retail operations and merchandise sales at major UK venues.
- Company: Join Nottingham Ice Centre, a leader in live entertainment merchandise.
- Benefits: Flexible hours, paid training, and experience in a vibrant environment.
- Other info: Opportunities for growth and development within a passionate team.
- Why this job: Be part of exciting events and create unforgettable experiences for fans.
- Qualifications: Retail experience and ability to thrive in fast-paced settings.
The predicted salary is between 12 - 15 £ per hour.
National Merchandise, a division of the Nottingham Ice Centre Limited, works in some of the UK’s biggest venues, including the Motorpoint Arena Nottingham, The O2 London, AO Manchester, OVO Hydro Glasgow, M&S Bank Liverpool, 3 Arena Dublin and SSE Arena Belfast. We also collaborate with major non-venue and festival organisers, bringing merchandise to music and entertainment fans at events such as Download, BBC Radio 1’s Big Weekend, Isle of Wight, British Summer Time, Glastonbury, Camp Bestival, Electric Picnic, Leeds & Reading festivals and many more.
We are looking for Retail Merchandise Assistants with a knack for retail, to primarily work in the Merch Store at The O2, located in the Outlet Shopping District of The O2. The ideal candidate will have prior experience of working in retail, often in a fast-paced environment. They should be able to work independently, with some lone trading on non-event days.
On a regular day, the store has a catalogue of over 1500 individual products, so retail, warehousing or stocktaking experience is absolutely essential. Previous experience as a retail keyholder would be an advantage. The candidate will also be expected to fulfil some shifts in the Merchandise team as part of their training, to understand the wider merchandise operation within the venue.
Paid training shifts in February, with an aim to start in March on a casual basis. Typical shift hours are 09:00 – 17:00 or 13:00 – 21:00, although flexibility is key.
At the Nottingham Ice Centre Ltd, our people and those around us are at the heart of what we do and how we behave. Our passion is for our venues to be lived and breathed by everyone; whether they’re attending a concert, cheering on their favourite sports team or visiting us each day as their place of work. By working together and having the determination and drive to succeed, we can ensure we deliver outstanding service and create everlasting memories for everyone we reach. If you have the determination to develop and be the best you can possibly be, as well as tackle tasks with integrity and innovation, we’re the right workplace for you.
Retail Merchandise Assistants in London employer: National Merchandise
At National Merchandise, we pride ourselves on being an exceptional employer, offering our Retail Merchandise Assistants the chance to work in some of the UK's most iconic venues while being part of a dynamic and passionate team. Our culture fosters collaboration and personal growth, with opportunities for training and development that empower employees to excel in their roles. Located in the vibrant Outlet Shopping District of The O2, we provide a unique environment where you can thrive in a fast-paced retail setting, all while contributing to unforgettable experiences for music and entertainment fans.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Merchandise Assistants in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including National Merchandise, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Merchandise Assistants in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like National Merchandise that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at National Merchandise will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about National Merchandise and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at National Merchandise
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at National Merchandise, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at National Merchandise!
