At a Glance
- Tasks: Provide top-notch customer service and maximise merchandise sales at exciting events.
- Company: Leading merchandise company in Greater London with a vibrant atmosphere.
- Benefits: Flexible hours, dynamic work environment, and opportunities to meet new people.
- Other info: Must be available for evenings, weekends, and bank holidays.
- Why this job: Join a fun team and gain valuable experience in customer-focused sales.
- Qualifications: Experience in customer service or retail and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
A leading merchandise company in Greater London is seeking Merchandise Assistants to provide exceptional customer service at various indoor and outdoor events. The role involves ensuring merchandise is displayed effectively to maximize sales, as well as handling cash and card transactions.
Candidates should have prior experience in customer service or retail and possess strong communication skills. Flexibility to work evenings, weekends, and bank holidays is essential for this zero hours contract position.
Events Merchandise Specialist — Customer-Focused Sales in London employer: National Merchandise
As a leading merchandise company in Greater London, we pride ourselves on fostering a dynamic and inclusive work culture that values exceptional customer service and teamwork. Our employees enjoy flexible working hours, opportunities for professional growth, and the chance to engage with diverse events across the city, making every day unique and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Events Merchandise Specialist — Customer-Focused Sales in London
✨Tip Number 1
Get to know the company and its events! Research their past merchandise and customer interactions. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. This will help you feel more confident when chatting with customers at events.
✨Tip Number 3
Be flexible and ready to adapt! The events can be unpredictable, so showing that you can think on your feet and handle various situations will make you stand out. Share examples of how you've done this in the past during your interviews.
✨Tip Number 4
Apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to ensure your details are in the right hands for this exciting opportunity.
We think you need these skills to ace Events Merchandise Specialist — Customer-Focused Sales in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience in customer service or retail. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to match the job description. Mention your flexibility and willingness to work evenings and weekends.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and get straight to what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at National Merchandise
✨Know Your Merchandise
Familiarise yourself with the products you'll be selling. Understand their features, benefits, and pricing. This knowledge will help you engage customers effectively and answer any questions they might have.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your suitability for the role.
✨Be Ready for Flexibility Questions
Since this is a zero hours contract, be prepared to discuss your availability. Highlight your willingness to work evenings, weekends, and bank holidays. This shows that you're committed and ready to meet the demands of the job.
✨Practice Cash Handling Scenarios
Brush up on your cash and card transaction skills. You might be asked how you would handle a specific situation involving payments. Being confident in this area will reassure the interviewer of your capability to manage transactions smoothly.
