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- Tasks: Sell festival merchandise and create unforgettable experiences for music fans.
- Company: Join Nottingham Ice Centre Ltd, a leader in event merchandise.
- Benefits: Get paid to enjoy live music and work in a fun environment.
- Other info: Camp at Donington Park and make memories while working hard!
- Why this job: Be part of Download XXIII and work with iconic bands like Limp Bizkit and Guns N’ Roses.
- Qualifications: No experience needed, just a positive attitude and great customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Fancy being paid to listen to your favourite bands? Then this job could be for you! A division of Nottingham Ice Centre Limited, National Merchandise works with some of the biggest non‑venue and festival organisers in the world, bringing merchandise to music and entertainment fans at events including Download, BBC Radio 1’s Big Weekend, Isle of Wight, British Summer Time, Glastonbury, Camp Bestival, Electric Picnic, Leeds & Reading festivals and more.
We are looking for Festival Merchandise Assistants to sell products at Download XXIII, a mammoth rock event, held at the spiritual home of rock, Donington Park. Download XXIII will host the likes of Limp Bizkit, Guns N’ Roses, Linkin Park and more, and you can be part of the excitement.
Customer service is at the heart of everything we do. We are looking for team players who can make a positive contribution to the overall customer experience and who take pride in their work, are happy to work long hours (always on your feet), have a positive friendly attitude and possess excellent customer service skills.
You must be available to work: Wednesday 10th June 2026. Making your own way to the Donington Park site, you will be expected to camp for the duration and provide your own camping equipment. No previous experience is necessary as all training will be provided.
At the Nottingham Ice Centre Ltd, our people and those around us are at the heart of what we do. Our passion is for our venues to be lived and breathed by everyone; whether they’re attending a concert, cheering on their favourite sports team or visiting us each day as their place of work. We believe in delivering outstanding service and creating everlasting memories for everyone we reach.
If you have the determination to develop and be the best you can possibly be, as well as tackle tasks with integrity and innovation, we’re the right workplace for you.
Download XXIII - Festival Merchandise Assistants employer: National Merchandise
Contact Detail:
National Merchandise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Download XXIII - Festival Merchandise Assistants
✨Tip Number 1
Get to know the festival vibe! Before you apply, check out Download's social media and website. Familiarising yourself with the event will help you connect with the team and show your enthusiasm during any interviews.
✨Tip Number 2
Network like a pro! Reach out to friends or acquaintances who have worked at festivals before. They might have insider tips or even know someone on the hiring team. Plus, a personal recommendation can go a long way!
✨Tip Number 3
Show off your customer service skills! When you get the chance to chat with potential employers, share examples of how you've gone above and beyond for customers in the past. This will highlight your fit for the role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. It’s the best way to ensure your application gets noticed by the right people.
We think you need these skills to ace Download XXIII - Festival Merchandise Assistants
Some tips for your application 🫡
Show Your Passion for Music: When you're writing your application, let your love for music shine through! Mention your favourite bands or festivals and how excited you are about the opportunity to work at Download XXIII. We want to see that you're genuinely enthusiastic about being part of the event.
Highlight Your Customer Service Skills: Since customer service is key for us, make sure to showcase any relevant experience you have. Even if it’s just helping friends or family, share those moments where you went above and beyond to make someone’s day better. We’re looking for team players who can create a positive vibe!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role. Remember, we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and get that application in!
How to prepare for a job interview at National Merchandise
✨Know Your Bands
Familiarise yourself with the line-up for Download XXIII. Knowing the bands and their music will not only show your passion for the event but also help you connect with fellow fans during the interview. It’s a great way to demonstrate your enthusiasm for the role!
✨Show Off Your Customer Service Skills
Since customer service is key for this role, think of examples from your past experiences where you provided excellent service. Even if you don’t have direct experience, consider times when you helped someone or worked in a team. Be ready to share these stories!
✨Be Prepared for Long Hours
This job involves long hours on your feet, so be ready to discuss your stamina and willingness to work hard. You might want to mention any previous experiences where you’ve had to stay energetic and positive during busy times.
✨Bring a Positive Attitude
A friendly and upbeat attitude is essential for this role. During the interview, let your personality shine through! Smile, engage with the interviewer, and show that you’re excited about the opportunity to contribute to the festival atmosphere.