At a Glance
- Tasks: Lead the dining room, ensuring exceptional service and smooth operations.
- Company: Join the National Liberal Club, a prestigious private members club.
- Benefits: Enjoy a company pension, sick pay, and free meals during shifts.
- Other info: Opportunity to develop leadership skills and grow within a luxury environment.
- Why this job: Be part of a dynamic team and elevate dining experiences for members.
- Qualifications: Experience in fine dining or private clubs, with strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
The National Liberal Club is seeking a capable and dynamic Dining Room Assistant Manager to take a leading role in the daily operation of the Club's dining facilities. This role supports the Dining Room & Bar Manager, Executive Chef, and Head of Food & Beverage, acting as Duty Manager when required and ensuring the smooth, efficient, and polished running of the dining room. The post-holder will champion service excellence, team training, SOP development, and operational leadership across front-of-house. Responsibilities also include oversight of summer dining operations on the Terrace and supporting other areas of the business as needed.
Key Responsibilities
- Lead the dining room floor during service, ensuring smooth guest flow and exceptional service standards.
- Act as Duty Manager when rostered, ensuring strong leadership and decision-making.
- Support day-to-day operations in partnership with the Dining Room & Bar Manager.
- Supervise breakfast, lunch, dinner, and private event services.
- Oversee staff performance, providing clear direction and maintaining high professional standards.
- Develop, implement, and monitor Standard Operating Procedures (SOPs) for all service areas.
- Lead staff training programmes, including service standards, member etiquette, and operational skills.
- Manage booking systems, table allocations, and service pacing.
- Maintain close communication with the Executive Chef and kitchen team.
- Support private hires, functions, and club events as required.
- Oversee POS operation and ensure accurate reconciliation.
- Build and maintain strong relationships with club members in a professional, discreet manner.
- Ensure compliance with health, safety, food hygiene, and licensing regulations.
- Support cross-department operations when required (e.g., events, bar, Terrace service).
- Take responsibility for the operation and management of summer dining on the Terrace.
- Contribute to continuous improvement in service quality and operational efficiency.
Skills & Experience
- Experience as a Dining Room Supervisor or Assistant Manager in a similar environment.
- Experience within private members clubs, luxury hotels, or fine dining establishments.
- Exceptional customer service and communication skills.
- Good wine knowledge.
- Strong IT literacy, including booking platforms and club management systems.
- Proficiency with POS systems.
- Excellent organisation, attention to detail, and floor-management ability.
- Proven ability to train, mentor, and develop staff.
- Professional appearance and ability to remain calm under pressure.
- Warm, people-focused approach.
Preferred Qualifications
- Experience working in a private members club.
- Understanding of club etiquette and member expectations.
- WSET qualification or equivalent wine training.
Benefits include Company pension, sick pay and free meals while on shift.
Dining Room Assistant Manager in London employer: National Liberal Club
The National Liberal Club offers an inspiring work environment for culinary professionals, particularly those passionate about pastry arts. Located in the vibrant heart of Westminster, employees benefit from a rich heritage and a supportive culture that encourages creativity and innovation. With opportunities for personal and professional growth, this prestigious club is dedicated to nurturing talent and providing a rewarding career path for its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Dining Room Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in private members clubs or fine dining. A friendly chat can lead to insider info about job openings that might not be advertised.
✨Tip Number 2
Show up in style! When you get an interview, dress to impress and bring your A-game. Make sure to highlight your experience in managing dining operations and your knack for exceptional service – it’s all about making a great first impression!
✨Tip Number 3
Be proactive! If you’re really keen on a position, don’t hesitate to follow up after your interview. A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Dining Room Assistant Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in dining or hospitality, especially any leadership positions you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your experience aligns with our values at the National Liberal Club. Be genuine and let your personality come through – we love a good story!
Showcase Your Customer Service Skills:Since this role is all about service excellence, make sure to include examples of how you've gone above and beyond for customers in the past. We’re looking for those standout moments that demonstrate your commitment to exceptional service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our community!
How to prepare for a job interview at National Liberal Club
✨Know Your Dining Room Dynamics
Familiarise yourself with the layout and flow of a dining room. Understand how to manage guest flow and service pacing, as this will be crucial in your role. Be ready to discuss how you would handle busy periods and ensure exceptional service standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in previous roles. Highlight your experience in training staff and maintaining high professional standards. The interviewers will want to see that you can step up as a Duty Manager and make quick decisions under pressure.
✨Demonstrate Your Customer Service Expertise
Think of specific instances where you've gone above and beyond for guests. Discuss your approach to building relationships with club members and how you ensure their expectations are met. A warm, people-focused attitude is key!
✨Brush Up on Your Wine Knowledge
Since good wine knowledge is a requirement, be prepared to discuss different types of wines and pairings. If you have any WSET qualifications or equivalent training, make sure to mention them. This will show your commitment to service excellence.
