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- Tasks: Deliver top-notch client care while managing calls and office admin tasks.
- Company: Established legal aid firm with a focus on family and children law.
- Benefits: Inclusive workplace, extensive training, and supportive environment.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Join a collaborative team and make a difference in the community.
- Qualifications: Strong communication skills and proactive attitude preferred.
The predicted salary is between 24000 - 28000 £ per year.
National Legal Service is a well-established Legal Aid law firm specialising in Family and Children law. We pride ourselves on our extensive training and development of our employees and are committed to fostering a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. We strive to create an environment where everyone feels valued, supported, and able to thrive.
As a receptionist, you will be delivering a high standard of client care whilst being responsible for call handling and office administration. You will provide support to the Operations Manager and Senior Reception staff dealing with all duties that involve reception and administration duties.
The Role:
- Answering all incoming calls throughout the day
- Filtering calls to relevant departments
- Distributing the incoming faxes and saving to case management software
- Assisting with conflict checks
- Checking and ordering stationary
- Managing technical user issues with printers / copiers and PCs
- Collection and drop off the DX post at the required time
- Organising ongoing and receiving deliveries / couriers
- Franking and outgoing post
- Manage meeting room bookings
- Any other duties that may be required
The Person:
- Excellent communication skills
- Excellent telephone manner
- Proactive approach to your work
- Ideally come from a busy reception background
We are a modern, client-focused firm known for our collaborative culture, high standards, and commitment to innovation. Our team brings together diverse perspectives and experiences, creating an environment where ideas are valued and people can perform at their best.
This is a full-time position Monday - Friday 9am - 5.30pm. This role will be based 4 days in the office during probation.
Receptionist employer: National Legal Service
Contact Detail:
National Legal Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research National Legal Service before your interview. Knowing their values and the specifics of the role will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to have an excellent telephone manner. Try role-playing with a friend or family member to get comfortable handling calls and addressing various scenarios.
✨Tip Number 3
Be proactive during the interview. If they ask about your experience, share specific examples of how you've handled busy reception environments or resolved technical issues. This shows you're ready to hit the ground running!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and know how to navigate the digital world, which is key for this role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the receptionist role. Highlight your communication skills and any previous reception experience to show us you’re the right fit!
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Use this opportunity to express why you want to work with us at National Legal Service and how you can contribute to our inclusive and supportive environment.
Showcase Your Proactive Nature: In your application, give examples of how you've taken initiative in past roles. We love candidates who are proactive and can handle busy reception duties with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at National Legal Service
✨Know the Company Inside Out
Before your interview, take some time to research National Legal Service. Understand their values, mission, and the specific areas of Family and Children law they specialise in. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've effectively handled calls or resolved issues in previous roles to demonstrate your skills.
✨Be Proactive in Your Approach
The job description highlights a proactive approach as essential. Think of instances where you've taken initiative in past roles, whether it was improving office processes or assisting colleagues. Share these stories to illustrate your proactive mindset.
✨Prepare for Practical Scenarios
Expect to be asked about handling specific situations, like managing multiple calls or dealing with technical issues. Prepare by thinking through how you would respond to these scenarios, showcasing your problem-solving skills and ability to stay calm under pressure.