At a Glance
- Tasks: Engage with prospective students and convert enquiries into enrolments in a fast-paced sales environment.
- Company: Join a vibrant team dedicated to educational support and personal development.
- Benefits: Enjoy 31 days annual leave, health cash back plan, and progression opportunities.
- Other info: Casual dress code and a fun, friendly atmosphere await you!
- Why this job: Make a real difference in people's lives while achieving your sales goals.
- Qualifications: Previous sales experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Perks and Practicalities:
- 31 days Annual Leave (incl public holidays)
- Pension Scheme
- Employee Assistance Programme
- Health Cash Back Plan (on successful completion of probation)
- Cost Price Tutoring
- Casual Dress Code
- Progression Opportunities
- Fun and Friendly Atmosphere
We are looking for an energetic, resilient and commercially driven Outbound Sales Advisor to join our growing Sales Team. This is a true sales role focused on speaking with prospective parents and adult learners, understanding their educational needs and converting enquiries into enrolments. The successful candidate will be comfortable working in a fast-paced environment, handling objections confidently and working towards individual and team targets.
This role will suit someone with previous telesales, outbound sales or contact centre sales experience who enjoys building relationships, creating urgency and delivering results.
Key Responsibilities
- Contact prospective parents and adult learners to discuss educational support options
- Manage inbound and outbound sales activity across multiple lead channels
- Build rapport quickly and confidently handle objections
- Convert enquiries into consultations and enrolments
- Maintain accurate records within the CRM system
- Consistently achieving or exceeding sales targets
- Maintaining strong activity and productivity levels
- Delivering excellent customer experience while remaining commercially focused
- Taking ownership of individual performance and development
- Positively contributing to a high-performance sales culture
- Follow up consistently with prospective clients to maximise conversion opportunities
- Work towards individual and team KPIs including enrolments, conversion rates, talk time and activity metrics
- Maintain high levels of professionalism and customer experience throughout the sales journey
- Support wider team objectives and contribute positively to sales culture and team performance
- Identify opportunities to improve sales processes and client engagement
Essential
- Previous experience within a sales-focused role
- Confident communicator with strong telephone manner
- Comfortable working towards targets and KPIs
- Resilient, motivated and commercially focused
- Strong objection handling and closing skills
- Good organisational and follow-up skills
- Ability to work in a fast-paced environment
- Positive attitude and willingness to contribute to team culture
Desirable
- Experience within education, training or service-led sales environments
- 1 year contact centre or outbound dialler experience
- CRM experience
Performance Measures
- Enrolments achieved
- Conversion rates
- Call volumes
- Talk time
- Follow-up activity
- Quality of customer interactions
- Contribution to team performance and culture
Full time (on site) role, 37.5 hours per week worked over 5 days.
Safeguarding Statement
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment. Our recruitment process follows safer recruitment practices and includes appropriate pre-employment checks, which may include obtaining references, verifying qualifications and identity, conducting a Disclosure and Barring Service (DBS) check where applicable, and assessing candidates' suitability to work with vulnerable groups. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Please only proceed with your application if you agree to us performing these checks.
Outbound Sales Advisor in Gateshead employer: National Learning Group
At National Learning Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. With a competitive salary, uncapped commission, and a strong focus on employee growth through strategic partnerships in the education sector, our team enjoys meaningful work that directly impacts students' lives. Located in the heart of the UK, we offer unique opportunities to engage with local authorities and commercial organisations, ensuring that our employees are at the forefront of educational development and community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Sales Advisor in Gateshead
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Outbound Sales Advisor at National Learning Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including National Learning Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Outbound Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Outbound Sales Advisor in Gateshead
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for National Learning Group:When writing your cover letter, make sure to tailor your message specifically for National Learning Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at National Learning Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show National Learning Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show National Learning Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with National Learning Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
