At a Glance
- Tasks: Lead and organise cleaning teams across multiple sites to ensure top-notch service delivery.
- Company: Join a forward-thinking organisation dedicated to maintaining high standards in cleanliness.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and skill development.
- Why this job: Make a real difference in your community by ensuring clean and safe environments.
- Qualifications: NVQ Level 3 or equivalent experience in multi-site cleaning services required.
The predicted salary is between 31022 - 32597 € per year.
Primary Location: Antrim-Belfast-Belfast Office
Other Locations: Down-Dundonald-Dundonald Office, Antrim-Antrim-Antrim Board Centre, Armagh-Armagh-Armagh Office, Antrim-Ballymena-Ballee Centre, Tyrone-Omagh-Omagh Office
Contract Type: Permanent
Duration of Contract/Contract End Date: n/a
Status: Full-Time
Hours per Week: 36 hours per week
Working Pattern: Monday to Friday - 9am - 5pm
Grade/Scale: Executive Officer | NJC pt 17-20 | £31,022 - £32,597 per annum
Additional Allowance(s): Not Applicable
Anticipated Interview Date(s): TBC
Additional Information: Under the direction of the Area Cleaning Manager, plan, organise and control the work of cleaning supervisors across a number of individual buildings to ensure that service delivery meets specification within planned costs.
RESPONSIBLE TO: Cleaning Manager
JOB PURPOSE: Under the direction of the Area Cleaning Manager, plan, organise and control the work of cleaning supervisors across a number of individual buildings to ensure that service delivery meets specification within planned costs. Directly supervise 'one cleaner' buildings e.g. Libraries.
AVAILABLE POSTS:
- Locality East: Post 1 Belfast
- Locality Southwest: Post 2 Omagh
- Locality North: Post 3 Limavady, Ballymoney and Randalstown
KEY AREAS AND MAIN DUTIES:
- Improve and sustain performance and gain the involvement of all staff in the identification and implementation of improved methods, practices and procedures.
- Identify skill needs and assist in the implementation of training programmes to meet them.
- Advise the Cleaning Manager on the performance of all resources and put forward suggestions for future changes/development.
- Establish appropriate and effective working relationships with customers/clients and liaise on cleaning standards and operational problems.
- Ensure that optimum staffing levels are maintained and that arrangements for the provision of relief staff are adequate.
- Monitor staff attendance levels.
- Directly supervise those small buildings where no supervision is provided for.
- Ensure cost effective use of all resources.
- Monitor finished work against specification and instigate corrective action where necessary.
- Ensure that cleaning supervisors are aware of & comply with their statutory duties under Health and Safety legislation.
- Advise the Cleaning Manager on personnel issues which arise.
- Carry out administrative tasks associated with the post.
This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.
PERSON SPECIFICATION
NOTES TO JOB APPLICANTS:
- You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted.
- You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
- The stage in the process when the criteria will be measured is outlined in the table below.
- Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
- Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
- In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed.
Section 1 - Essential Criteria
The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
- Hold NVQ Level 3, BTEC National or two ‘A’ levels or equivalent or higher examination and have one year’s demonstrable experience in the delivery of a multi-site cleaning or similar operational service; OR have two year’s demonstrable experience in the delivery of a multi-site cleaning or similar operational service.
- Demonstrable experience of engaging a wide range of stakeholders to support the delivery of an operational service to ensure a customer centric approach.
- Demonstrable experience in identifying training needs and the delivery of training programmes.
- Demonstrable experience of staff management processes.
- Demonstrable experience in the use of computer packages, to include use of Microsoft Word, Excel, Power Point and Outlook.
Section 2 - Essential Criteria
The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model.
- Proven ability to successfully prioritise and deliver a busy workload.
- Proven ability to analyse and interpret information.
- Ability to provide a customer service orientated approach in service delivery.
- Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines.
- Evidence of sound interpersonal and communication skills.
Section 3 - Desirable Criteria
Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.
- Demonstrable evidence of managing a large team of personnel.
DISCLOSURE OF CRIMINAL BACKGROUND: The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’. In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate.
Area Co-ordinator - Cleaning Service - 3 Posts in Castlereagh employer: National Instruments
As an Area Co-ordinator for our Cleaning Service, you will join a supportive and dynamic team dedicated to delivering high-quality service across multiple locations in Antrim and beyond. We pride ourselves on fostering a collaborative work culture that values employee development, offering training programmes tailored to enhance your skills and career progression. With a commitment to equality and excellence, we ensure that every team member feels valued and empowered to contribute to our mission of providing outstanding service to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Area Co-ordinator - Cleaning Service - 3 Posts in Castlereagh
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning service industry. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy; we all love a good natter!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they align with your experience in managing cleaning services. We want you to shine and show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your skills and experiences confidently. Remember, we want you to feel at ease when it’s your turn in the hot seat!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job postings there. Let’s get you that Area Co-ordinator role!
We think you need these skills to ace Area Co-ordinator - Cleaning Service - 3 Posts in Castlereagh
Some tips for your application 🫡
Show Us What You've Got:When filling out your application, make sure to clearly demonstrate how you meet the essential and desirable criteria. Use specific examples from your experience that highlight your skills and achievements. This is your chance to shine, so don’t hold back!
Tailor Your Application:Take a moment to tailor your application to the Area Co-ordinator role. Use the job description as a guide and align your experiences with the key areas and main duties mentioned. This shows us that you understand the role and are genuinely interested.
Mind the Details:Double-check your application for any typos or errors before hitting submit. A polished application reflects your attention to detail, which is super important in this role. We want to see that you care about the quality of your work!
Apply Through Our Website:Make sure to apply through our website for the best chance of being considered. It’s the easiest way for us to keep track of your application and ensures you’re following the right process. We can’t wait to see what you bring to the table!
How to prepare for a job interview at National Instruments
✨Know Your Stuff
Make sure you understand the role of an Area Co-ordinator in a cleaning service. Familiarise yourself with the key responsibilities, such as planning and supervising cleaning operations across multiple sites. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing cleaning services or similar operational roles. Highlight specific examples where you've successfully engaged stakeholders, identified training needs, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Leadership Skills
As this role involves supervising cleaning supervisors, be ready to talk about your leadership style. Share examples of how you've motivated teams, handled conflicts, or ensured compliance with health and safety regulations. This will demonstrate your ability to lead effectively in a busy environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the challenges the team currently faces or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
