Senior Clerical Officer - SEND Statutory and Education Psychology Service in Armagh

Primary Location: Armagh-Armagh-Armagh Office

Other Locations: Tyrone-Omagh-Omagh Office

Contract Type: Fixed-Term (May be subject to extension or reduced for any valid reason)

Duration of Contract/Contract End Date: 31 December 2026

Status: Full-Time

Hours per Week: 36 hours per week

Working Pattern: Monday to Friday

Grade/Scale: Senior Clerical Officer | NJC pt 11 - 14 | £28,142 - £29,540 per annum

Additional Allowance(s): Not Applicable

Anticipated Interview Date(s): 8th September 2026

Additional Information: Base location to be agreed on appointment from locations listed. Due to the requirements of the post, candidates will be required to complete an Excel test on the day of interview.

JOB DESCRIPTION

REPORTS TO: Budgetary Support Team Leader

RESPONSIBLE FOR: To provide administrative, clerical and secretarial support to Senior Officers on all matters relating to the organisation and work of the department and the service it provides, on behalf of the EA for pupils with Special Educational Needs.

JOB PURPOSE

To provide administrative, clerical and secretarial support to Senior Officers on all matters relating to the organisation and work of the department and the service it provides, on behalf of the EA for pupils with Special Educational Needs.

MAIN DUTIES AND RESPONSIBILITIES

• Financial and Budgetary
• Coordinate the submission of invoices for senior management approval and liaise with relevant teams to ensure timely payment.
• Support the procurement and ordering of pupil-related resources, equipment, and services in accordance with financial procedures.
• Provide administrative and financial support to the SEND team, responding to queries and assisting with budget management activities.
• Analyse and interrogate financial data to produce statistics, and management information to support decision-making.
• Maintain accurate financial records and supporting documentation to ensure audit compliance and financial transparency.
• Maintain and update financial spreadsheets, ensuring accurate records of expenditure.
• Contribute to the continuous improvement of financial processes and procedures to enhance efficiency and service delivery.
• General Administration and Secretarial Support
• Provide individual secretarial assistance for Officers within the Statutory Assessment & Review Service (SARS) which includes checking correspondence, screening and distribution of mail/telephone calls, making appointments, receiving visitors and maintaining officers’ diaries.
• Arrange appointments, preparation of materials for meetings and general correspondence for Senior Officers.
• Attend meetings as required acting as Secretary, preparing minutes for circulation to all involved.
• Maintain databases/spreadsheets.
• Ensure the appropriate and timely issuing of all documentation in relation to the SARS.
• Deal with telephone queries and engage in follow-up action, where appropriate.
• Provide a confidential and discreet service when dealing with information of a personal and sensitive nature having regard to GDPR legislation.
• Provide information and support to schools, parents, other professionals and EA Officers.
• Preparation and compiling of documentation as required.
• Any other duties commensurate with the grade of the post.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted.
2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
3. The stage in the process when the criteria will be measured is outlined in the table below.
4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.

Section 1 - Essential Criteria

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

• Qualifications/Experience
• Hold five GCSE passes (grades A*-C) or equivalent or higher to include English Language and Mathematics and have one year’s demonstrable administrative/clerical experience in an office environment including general office duties, word processing and practical use of computers; OR have three years’ demonstrable administrative/clerical experience in an office environment including general office duties, word processing and the practical use of computers.

Section 2 - Essential Criteria

The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model.

• Knowledge
• Knowledge of the requirements of a Senior Clerical Officer within a setting/service which supports children and young people.
• Skills/Abilities
• Ability to organise a busy workload to deliver effective results on time.
• Flexibility to meet changing demands as required.
• Ability to communicate and work effectively with others as part of a team.
• Ability to use own initiative to solve problems and respond to others.
• Ability to take a responsive and customer focused approach to work.
• Excellent ICT skills.
• Values Orientation
• Evidence of how your experience and approach to work reflect EA’s ethos and values.

Section 3 - Desirable Criteria

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

• Qualifications/Experience
• Demonstrable experience in organising and managing a busy workload, producing accurate and high-quality work to deadlines.
• Demonstrable experience in the use of Microsoft Office applications (including Word, Excel, PowerPoint and Outlook) to prepare documents, manage correspondence and support effective business operations.

Our Values

Through the selection process we will also seek evidence that the personal values of candidates align with those of the EA. This will include evidence of commitment to equality and excellence in service delivery. These reflect our aim which is to meet the needs of all our children and young people equally, removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’. In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at NI Direct or the Department of Justice.