Student Support Officer in Wakefield

Student Support Officer in Wakefield

Wakefield Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
National Institute of Teaching

At a Glance

  • Tasks: Support students with disabilities and mental health needs, creating tailored support plans.
  • Company: Join the National Institute of Teaching, dedicated to enhancing teacher education and development.
  • Benefits: Enjoy 27 days holiday, flexible working, and lifestyle discounts on gyms and retail.
  • Other info: This hybrid role requires travel on Thursdays for campus training days.
  • Why this job: Make a real impact in students' lives while working in a supportive, dynamic environment.
  • Qualifications: Experience in one-to-one support and knowledge of the DSA application process is essential.

The predicted salary is between 28800 - 43200 £ per year.

Hybrid – within commuting distance of London, Birmingham, Blackburn, Doncaster, Bristol, Bradford or Redcar
Are you passionate about making a difference in the lives of students? Do you have a strong understanding of the Equality Act (2010) and experience in supporting individuals with disabilities, mental health conditions, and other additional needs? If so, we have an exciting opportunity for you!
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.
Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefit all schools, teachers and leaders.
About the role
This is a new post within our Student Support and Welfare team! The Student Support and Welfare team is responsible for supporting a diverse population of trainees at the National Institute of Teaching.
As our ideal candidate, you will have experience of delivering one-to-one support to a range of learnings and supporting with disabilities, mental health conditions and other additional needs; this will include writing support plans. Familiarity with the DSA and its application process is essential, as well as being proactive and solution-focused, as this is a new role within our newly established Registry function.
Being a strong communicator is essential, as you will be collaborating with colleagues to ensure a holistic approach to student welfare and support.
This is a hybrid role with national travel. On average, it is 1–2 days per week on site, with the remaining days being home working. To be successful, you will need to be available to travel on Thursdays, as this is the day our trainees are on site for campus training days.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.
This role is full-time, but we are willing to look at job-share applications.
Key benefits
  • Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
  • Flexible Working – We offer flexible start and end working times, with hybrid working in place for all roles.
  • Pension – Entry to the Local Government Pension Scheme
  • Salary Sacrifice Schemes – We offer salary sacrifice schemes for bikes, cars and tech!
  • Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
  • Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
  • Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
  • Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
  • Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development.
If you have any queries about this role, please email us at recruitment@niot.org.uk.
For more information and to apply, please visit our vacancies page.
Closing date: 23.59 on Sunday, 7 September 2025.
Please note that we may close the role early depending on the number of applications received.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check, and an Occupational Health Check is required as a condition of employment.
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Student Support Officer in Wakefield employer: National Institute of Teaching

At the National Institute of Teaching, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. With generous annual leave, flexible working arrangements, and a strong commitment to employee development, we empower our staff to thrive while making a meaningful impact on the lives of students. Our hybrid role allows for a balanced work-life dynamic, ensuring that you can contribute to our mission from various locations while enjoying the benefits of a collaborative and rewarding workplace culture.

National Institute of Teaching

Contact Details:

National Institute of Teaching Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Student Support Officer in Wakefield

Tip Number 1

Familiarise yourself with the Equality Act (2010) and the DSA application process. Being well-versed in these areas will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.

Tip Number 2

Network with professionals in the education and support sectors. Attend relevant workshops or webinars to connect with others who share your passion for student welfare, as this can lead to valuable insights and potential referrals.

Tip Number 3

Prepare to discuss your experience in delivering one-to-one support. Think of specific examples where you've successfully assisted individuals with disabilities or mental health conditions, as this will demonstrate your capability and commitment to the role.

Tip Number 4

Showcase your communication skills by engaging with the organisation's online presence. Comment on their posts or share relevant content to demonstrate your interest in their mission and values, which can help you stand out as a candidate.

We think you need these skills to ace Student Support Officer in Wakefield

Understanding of the Equality Act (2010)
Experience in supporting individuals with disabilities
Knowledge of mental health conditions
Ability to write support plans
Familiarity with the DSA and its application process
Proactive problem-solving skills
Strong communication skills

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Student Support Officer position. Highlight your relevant experience in supporting individuals with disabilities and mental health conditions.

Tailor Your CV:Customise your CV to reflect your experience in delivering one-to-one support and writing support plans. Emphasise your familiarity with the DSA and its application process, as well as your communication skills.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for making a difference in students' lives. Mention specific examples of how you've supported individuals with additional needs and your proactive approach to problem-solving.

Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is clear, concise, and free of mistakes to make a strong impression.

How to prepare for a job interview at National Institute of Teaching

Understand the Equality Act (2010)

Make sure you have a solid grasp of the Equality Act and how it applies to supporting students with disabilities and mental health conditions. Be prepared to discuss specific examples of how you've implemented these principles in your previous roles.

Showcase Your Communication Skills

As a Student Support Officer, strong communication is key. Practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your ability to collaborate effectively with colleagues and support students holistically.

Prepare for Scenario-Based Questions

Expect questions that ask you to respond to hypothetical situations involving student support. Prepare by thinking through various scenarios where you had to develop support plans or address specific needs, and be ready to explain your thought process.

Highlight Your Proactive Approach

This role requires a proactive and solution-focused mindset. Be ready to share examples of how you've taken initiative in past roles, particularly in developing new strategies or programmes to support students with additional needs.