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- Tasks: Supervise hospitality teams and ensure top-notch service at events.
- Company: Join the largest entertainment venue in the East Midlands!
- Benefits: Competitive pay, flexible shifts, training, and 25% off food & drink.
- Other info: Dynamic environment with opportunities to grow in the hospitality industry.
- Why this job: Be part of exciting events and create memorable experiences for visitors.
- Qualifications: Experience in supervising teams and excellent communication skills required.
The predicted salary is between 12 - 13 £ per hour.
WHO WE ARE? We are the Motorpoint Arena & National Ice Centre, Nottingham. The largest entertainment venue in the East Midlands and home to the Nottingham Panthers. Showcasing the biggest names in music, comedy, entertainment, and sport, the arena hosts over 150 events and welcomes 800,000+ visitors through our doors every year.
WHAT WE WILL OFFER YOU
- Hourly rate of NMW +£1 & 12.07% additional holiday rate
- Pick and choose your shifts to work around your other commitments and studies
- Training and development
- 25% off in selected F&B outlets onsite as well as other employee perks!
WHAT ARE THE KEY DUTIES?
- Supervising Hospitality teams throughout all hospitality areas.
- Monitor staff performance and provide on-the-spot guidance
- Ensure compliance with company policies and licensing requirements
- Train, supervise and motivate members of the team
- Work with the Hospitality Suite Manager and sales team to manage a day-to-day operation
- Commit to deliver the highest standard of food and service within all hospitality areas. This includes regular deep cleaning of the hospitality areas.
- Organise set-up of the hospitality bars ensuring that stock and the stock room is always replenished and rotated.
- Ensure a high standard of customer service is delivered at all times
- Create a welcoming and professional environment for all visitors
WHAT ARE WE LOOKING FOR?
- Experience supervising or leading a team
- Strong communication and interpersonal skills
- Ability to remain calm under pressure in a fast-paced environment
- Excellent problem-solving skills
- Flexible availability (evenings, weekends, and holidays required)
- Comfortable & confident in dealing with customers
- Friendly and lively personality, polite and well presented
- Team player, with good time management skills
- Basic level of food safety is essential
- Experience working in a front of house, hospitality or similar setting is essential
- Experience in a supervisory role is essential
- The desire to work in a live music and events venue is preferred
Hospitality Food & Beverage Supervisor in Nottingham employer: National Ice Centre & Motorpoint Arena
Contact Detail:
National Ice Centre & Motorpoint Arena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Food & Beverage Supervisor in Nottingham
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Motorpoint Arena & National Ice Centre, its events, and its vibe. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. A friendly chat can go a long way, and who knows, they might even put in a good word for you!
✨Tip Number 3
Show off your skills! If you have experience in hospitality, think of specific examples where you led a team or solved a problem under pressure. Bring these stories to life during your interview to demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at the Motorpoint Arena & National Ice Centre!
We think you need these skills to ace Hospitality Food & Beverage Supervisor in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Food & Beverage Supervisor role. Highlight any supervisory experience and customer service skills, as these are key for us.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and passion for hospitality. Let us know why you want to work at the Motorpoint Arena & National Ice Centre and how you can contribute to our team.
Show Off Your Experience: When filling out your application, don’t hold back on detailing your previous roles in hospitality. We want to see how your past experiences have prepared you for this position, especially in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at National Ice Centre & Motorpoint Arena
✨Know Your Venue
Before the interview, do some research on the Motorpoint Arena & National Ice Centre. Familiarise yourself with its history, the types of events it hosts, and its overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Supervisory Skills
Be ready to discuss your experience in supervising teams. Prepare specific examples where you've successfully led a team, handled conflicts, or motivated staff. Highlighting your leadership style and how it aligns with their expectations will set you apart.
✨Demonstrate Customer Service Excellence
Since the role involves ensuring high standards of customer service, think of scenarios where you've gone above and beyond for customers. Share these stories during the interview to illustrate your commitment to creating a welcoming environment.
✨Prepare for Fast-Paced Situations
Given the nature of the hospitality industry, be prepared to discuss how you handle pressure. Think of examples where you've remained calm and effective during busy times. This will reassure them that you're capable of thriving in a dynamic setting.