At a Glance
- Tasks: Provide top-notch customer service and manage merchandise displays at events.
- Company: Exciting events company in London with a vibrant atmosphere.
- Benefits: Flexible hours, casual work environment, and the chance to meet new people.
- Other info: Zero hour contract with opportunities for weekend and evening shifts.
- Why this job: Join a fun team and enhance your customer service skills while enjoying events.
- Qualifications: Experience in customer service or retail and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Responsibilities
- Working with the Merchandise Manager, you will provide top-quality customer service at our indoor and outdoor events.
- You will be responsible for ensuring that our merchandise is displayed to attract maximum sales.
- You will be comfortable with handling cash and card transactions.
Qualifications
- Previous experience in customer service or retail.
- Ability to calculate totals using mental math.
- Adept at working under pressure with strong written and verbal communication skills.
Expectations
- Casual, zero hour basis; flexible to work weekends, evenings, and bank holidays when necessary.
Merchandise Assistant (London) employer: National Ice Centre & Motorpoint Arena
As a Merchandise Assistant in London, you will join a dynamic team that values exceptional customer service and teamwork. Our flexible working hours and supportive work culture provide you with the opportunity to grow your skills while enjoying a vibrant environment at our events. We prioritise employee development and offer unique experiences that make every day rewarding.
Contact Details:
National Ice Centre & Motorpoint Arena Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Merchandise Assistant (London)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including National Ice Centre & Motorpoint Arena, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like National Ice Centre & Motorpoint Arena that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at National Ice Centre & Motorpoint Arena will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about National Ice Centre & Motorpoint Arena and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at National Ice Centre & Motorpoint Arena
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at National Ice Centre & Motorpoint Arena, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at National Ice Centre & Motorpoint Arena!
