Customer Support & Administration Coordinator in Belfast

Customer Support & Administration Coordinator in Belfast

Belfast Full-Time 25000 - 32000 € / year (est.) No home office possible
National House Building Council

At a Glance

  • Tasks: Support builders and developers, handle enquiries, and manage administration tasks.
  • Company: Join the National House Building Council in Belfast, a leader in the housing sector.
  • Benefits: Enjoy 27 days annual leave, enhanced pension scheme, and life assurance.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a difference in the housing industry while developing your skills.
  • Qualifications: Confident communication, organisational skills, and digital proficiency required.

The predicted salary is between 25000 - 32000 € per year.

The National House Building Council in Belfast is seeking a Customer Support Co-ordinator to join their team. In this full-time position, you will support builders and developers, handle customer enquiries, and manage administration using the NHBC’s Fusion digital system. The role also includes providing PA support to the Northern Ireland Director.

Ideal candidates will possess confident communication and organisational skills, digital proficiency, and the ability to manage a varied workload.

Benefits include:

  • 27 days annual leave
  • Enhanced pension scheme
  • Life assurance

Customer Support & Administration Coordinator in Belfast employer: National House Building Council

The National House Building Council in Belfast is an excellent employer, offering a supportive work culture that values communication and teamwork. With generous benefits such as 27 days of annual leave, an enhanced pension scheme, and life assurance, employees are encouraged to thrive both personally and professionally. The role of Customer Support & Administration Coordinator provides unique opportunities for growth and development within a dynamic environment dedicated to supporting builders and developers.

National House Building Council

Contact Detail:

National House Building Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Support & Administration Coordinator in Belfast

Tip Number 1

Make sure to research the National House Building Council and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role involves handling customer enquiries, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.

Tip Number 3

Show off your organisational skills by preparing a plan for how you would manage a varied workload. Bring examples of how you've successfully juggled multiple tasks in the past to the interview.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Support & Administration Coordinator in Belfast

Customer Support
Communication Skills
Organisational Skills
Digital Proficiency
Administration Management
PA Support
Workload Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your communication and organisational skills, as these are key for the Customer Support & Administration Coordinator role. We want to see how your experience aligns with the job description, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at NHBC. Be sure to mention your digital proficiency and any experience with customer support or administration that makes you stand out.

Showcase Your Digital Skills:Since the role involves using the NHBC’s Fusion digital system, it’s important to highlight any relevant tech skills in your application. If you’ve worked with similar systems before, let us know – we love candidates who can hit the ground running!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at National House Building Council

Know the Company Inside Out

Before your interview, take some time to research the National House Building Council. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Communication Skills

As a Customer Support & Administration Coordinator, strong communication is key. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.

Demonstrate Digital Proficiency

Since the role involves using the NHBC’s Fusion digital system, be ready to discuss your experience with similar digital tools. If you have any specific examples of how you've used technology to improve efficiency or manage tasks, make sure to highlight those.

Organise Your Thoughts

With a varied workload expected in this position, it’s important to demonstrate your organisational skills. Consider preparing a brief overview of how you prioritise tasks and manage your time effectively. This will reassure the interviewers that you can handle the demands of the role.