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- Tasks: Join our team to maintain cleanliness and support exhibits in a vibrant museum environment.
- Company: Be part of a world-class museum dedicated to science and natural history, welcoming millions annually.
- Benefits: Enjoy 27.5 days holiday, a pension scheme, staff discounts, and training opportunities.
- Why this job: Make a difference while working in a fast-paced, dynamic setting with a focus on teamwork.
- Qualifications: Experience in cleaning and maintenance is preferred; strong communication and multitasking skills are essential.
- Other info: This role requires physical activity and offers a chance to work with passionate colleagues.
The predicted salary is between 24000 - 36000 £ per year.
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum\’s unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
The Natural History Museum at Tring, Hertfordshire, welcomes 145,000 public visitors a year to our Victorian galleries as well as visitors to our research collections held on site. Our Housekeeping Team are crucial to providing a clean and safe environment for all visitors and staff in the Museum. As part of this team, the Museum & Housekeeping assistants’ role is to provide and maintain the highest standard of cleanliness within the Museum’s galleries and spaces, carry out portering duties, non-specialist maintenance tasks and supporting the Museum’s team in gallery exhibit conservation.
Working 36 hours per week on a five out of seven-day Rota, which includes one weekend in four & public holidays.
About you
We hope to hear from people who have experience of commercial cleaning & minor maintenance with a good level of physical fitness that enables you to spend much of your working day carrying out physical activity. With record visitor numbers to the Natural History Museum, this fast-paced environment requires adaptability within the role, teamwork, and a positive attitude. Experience working in a customer facing environment would be desirable, with an understanding of health & safety regulations, COSHH and environmental matters beneficial. You are confident working independently while collaborating effectively as part of a team with strong communication, administrative & interpersonal skills while having an ability to be flexible and use your own initiative. You’ll thrive on multitasking and working at pace, supporting your colleagues while consistently providing outstanding service. Working to a rota and following set operating procedures are essential. Good ‘IT’ skills, including the use of Microsoft applications for administrative tasks & an interest in Natural History and Heritage would also be beneficial to the position. There’s never been a better time to join us. With the Museum more popular than ever, this is a great opportunity to be part of our team. If you’re motivated and eager to make a difference for our visitors, we’d love to hear from you.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 – 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
Due to the nature of this role the work pattern will be 100% on site.
How to apply
If this sounds like you, please apply below by clicking on Apply for job.
Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.
Closing date: 23:59 on 5 August 2025
Interviews expected: w/c 18 August 2025
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
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Museum & Housekeeping Assistant at Tring employer: National History Museum
Contact Detail:
National History Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Museum & Housekeeping Assistant at Tring
✨Tip Number 1
Familiarise yourself with the Natural History Museum's mission and values. Understanding their commitment to diversity and inclusion will help you align your responses during any interviews, showcasing how you can contribute to their inclusive environment.
✨Tip Number 2
Highlight any experience you have in commercial cleaning or minor maintenance. Be prepared to discuss specific examples of how you've maintained cleanliness and safety in previous roles, as this is crucial for the Housekeeping Assistant position.
✨Tip Number 3
Demonstrate your adaptability and teamwork skills. Think of instances where you've successfully worked in a fast-paced environment and how you collaborated with colleagues to achieve common goals, as these qualities are essential for this role.
✨Tip Number 4
Show your enthusiasm for natural history and heritage. Research current exhibitions or projects at the museum and be ready to express your interest and how it connects to your motivation for applying, making you a more compelling candidate.
We think you need these skills to ace Museum & Housekeeping Assistant at Tring
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Museum & Housekeeping Assistant position. Tailor your application to highlight relevant experience in commercial cleaning, minor maintenance, and customer service.
Highlight Relevant Experience: In your application, emphasise any previous roles that involved cleaning, maintenance, or working in a fast-paced environment. Mention specific examples that demonstrate your adaptability, teamwork, and ability to multitask.
Showcase Your Skills: Make sure to include your strong communication, administrative, and interpersonal skills in your application. If you have good IT skills, particularly with Microsoft applications, mention these as they are beneficial for the role.
Follow Application Instructions: When applying, ensure you complete the application form accurately. Since the recruitment process uses anonymised shortlisting, double-check that all information is correct and that you have not included your CV unless specifically instructed.
How to prepare for a job interview at National History Museum
✨Show Your Passion for Natural History
Make sure to express your enthusiasm for natural history and the museum's mission during the interview. Share any personal experiences or interests related to the field, as this will demonstrate your genuine interest in the role and the organisation.
✨Highlight Your Cleaning and Maintenance Experience
Be prepared to discuss your previous experience in commercial cleaning and minor maintenance tasks. Provide specific examples of how you've maintained cleanliness and safety in past roles, as this is crucial for the Housekeeping Assistant position.
✨Emphasise Teamwork and Adaptability
Since the role requires working in a fast-paced environment, highlight your ability to work effectively within a team and adapt to changing situations. Share examples of how you've successfully collaborated with colleagues in previous jobs.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role, especially when interacting with visitors and team members. Prepare to discuss how you’ve used your communication skills in customer-facing roles and how you can contribute to a positive visitor experience.
