Senior Project Manager - Operations
Senior Project Manager - Operations

Senior Project Manager - Operations

Birmingham Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage national projects to enhance regional operations and asset investment programmes.
  • Company: Join National Highways, improving England's motorways for safer and smoother journeys.
  • Benefits: Enjoy a diverse work environment with opportunities for growth and development.
  • Why this job: Be pivotal in delivering £7bn of renewals while influencing positive change in operations.
  • Qualifications: Proven experience in complex project management and strong analytical skills required.
  • Other info: We value passion, integrity, safety, teamwork, and ownership in our culture.

The predicted salary is between 43200 - 72000 £ per year.

We currently have an exciting opportunity for a Senior Project Manager to join our central Planning and Performance team. In this role, you will lead and project manage the design and implementation of a range of national projects to support regional Operational teams in the development and delivery of their asset investment programmes.

Driving consistent delivery and reporting across our Operations capital renewals, improvements and maintenance programmes, you will work with central and regional experts to set clear guidance for regional teams in using processes, systems and tools. You will provide ongoing support, advice and challenge, as well as seeking regional feedback to promote and manage continual improvement as part of long-term monitoring of regional performance and process adherence.

In Operations, we will be delivering £7bn of renewals in the next five-year road period and you will play a pivotal role in delivering this. Therefore, your ability to influence and challenge effectively will be central to your success.

  • Provide oversight and review of national approaches to the development and delivery of regional capital renewal, improvement and maintenance programme to ensure consistent and stable programme performance.
  • Develop and maintain strong collaborative relationships with key stakeholders, reviewing compliance to operational decision support tools and key project and programme delivery processes.
  • Work with regionals to agree solutions and improvements that resolve complex issues.
  • Provide strategic oversight of regional operational asset management decision making, including reporting to ORR.
  • Carry out business planning activities to ensure that Operations has a clear delivery plan that is understood by the business.

Proven track record of delivery within complex project and programme environments. Experience of infrastructure asset management decision making and the application of support tools and approaches which balance cost, risk and delivery pressures. Strong critical thinking and analytical skills, to collate, analyse data and information, identifying inconsistencies and implementing corrective actions. Experience of continuous improvement and change management. Excellent stakeholder management and communication skills, able to communicate complex issues clearly, and engage and influence a variety of stakeholders including senior managers and external stakeholders.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Senior Project Manager - Operations employer: National Highways

At National Highways, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Project Manager in our central Planning and Performance team, you will benefit from extensive professional development opportunities while contributing to impactful national projects that enhance the safety and efficiency of England's road network. Our commitment to diversity and inclusion, alongside a focus on employee well-being, ensures that you will thrive in an environment where your contributions are valued and recognised.
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Contact Detail:

National Highways Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Project Manager - Operations

✨Tip Number 1

Familiarise yourself with the key stakeholders in the operations and project management sectors. Understanding their roles and how they interact can help you tailor your conversations and demonstrate your ability to influence and engage effectively.

✨Tip Number 2

Brush up on your knowledge of infrastructure asset management decision-making tools. Being able to discuss these tools confidently during interviews will show that you are well-prepared and understand the complexities of the role.

✨Tip Number 3

Prepare examples of your experience in continuous improvement and change management. Be ready to share specific instances where you've successfully implemented changes or improvements, as this will highlight your relevant skills and experience.

✨Tip Number 4

Demonstrate your analytical skills by discussing how you've previously collated and analysed data to identify inconsistencies. This will showcase your critical thinking abilities and your approach to problem-solving in complex project environments.

We think you need these skills to ace Senior Project Manager - Operations

Project Management
Stakeholder Management
Analytical Skills
Critical Thinking
Change Management
Continuous Improvement
Communication Skills
Data Analysis
Problem-Solving Skills
Influencing Skills
Operational Decision Making
Business Planning
Collaboration
Risk Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in project management, particularly in complex environments. Emphasise your track record in infrastructure asset management and any relevant tools or methodologies you've used.

Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the responsibilities outlined in the job description. Mention specific examples of how you've influenced stakeholders and managed projects successfully.

Highlight Key Skills: Focus on showcasing your critical thinking, analytical skills, and experience in continuous improvement. Use concrete examples to demonstrate how you've identified inconsistencies and implemented corrective actions in past roles.

Showcase Stakeholder Management: Provide examples of how you've effectively communicated complex issues to various stakeholders. Highlight your ability to engage and influence senior managers and external parties, as this is crucial for the role.

How to prepare for a job interview at National Highways

✨Showcase Your Project Management Experience

Be prepared to discuss specific projects you've managed, particularly those involving complex environments. Highlight your role in driving delivery and how you navigated challenges, as this will demonstrate your capability to handle the responsibilities of the Senior Project Manager position.

✨Emphasise Stakeholder Engagement Skills

Since the role requires excellent stakeholder management, come equipped with examples of how you've successfully engaged and influenced various stakeholders. Discuss your communication strategies and how you tailored your approach to different audiences, especially senior managers.

✨Demonstrate Analytical and Critical Thinking

Prepare to showcase your analytical skills by discussing how you've used data to inform decision-making in past projects. Be ready to explain how you identified inconsistencies and implemented corrective actions, as this aligns with the role's requirements for critical thinking.

✨Highlight Continuous Improvement Initiatives

Share examples of how you've contributed to continuous improvement and change management in previous roles. Discuss specific initiatives you've led or been part of that resulted in enhanced processes or outcomes, as this will resonate with the company's focus on operational excellence.

Senior Project Manager - Operations
National Highways
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  • Senior Project Manager - Operations

    Birmingham
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-05-05

  • N

    National Highways

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