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- Tasks: Manage compliance in facilities management, ensuring safety and service delivery across multiple sites.
- Company: Join National Highways, improving England's motorways and major roads for safer journeys.
- Benefits: Enjoy flexible working, generous leave, health support, and a strong focus on career development.
- Why this job: Be part of a passionate team dedicated to safety, teamwork, and making a real impact.
- Qualifications: Relevant qualifications or experience in facilities management and knowledge of health and safety practices.
- Other info: Hybrid working options available, with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a Facilities Management Compliance Manager to join our team based in the North East region. As an FM Compliance Manager, you'll ensure service delivery compliance with the service contract in an allocated area, optimising delivery performance across core facilities management services.
You'll ensure services and the facilities suppliers deliver outcomes in a safe and secure environment and apply measures which meet National Highways commitment to equality and health and safety, and comply with government standards on space optimisation. Currently, the role will manage our sites at Darlington and Alnwick Outstation, but the role has potential to grow to manage other sites and will include regular travel.
Key responsibilities include:
- Maintain health and safety checks and assessments in the working environment and contribute to improvements which minimise risk to health, safety and welfare of colleagues and stakeholders.
- Use systems to monitor and report on the performance, compliance and quality of outsourced service delivery.
- Manage property and building incidents within the buildings within scope to ensure that these are resolved, escalating issues as appropriate.
- Work closely with the FM service provider to undertake regular and planned compliance audits to help report and assure the business that building compliance is being legally met and escalate any actions as appropriate.
- Contribute to the delivery of discrete Facilities Management projects.
- Maintain effective working relationships with delivery partners and stakeholders to manage risks and issues affecting resilience and security.
About you:
- Relevant qualification (e.g. British Institute of Facilities Management, BIFM) or previous working experience in a similar environment.
- Knowledge and understanding of industry best practices in facilities management services.
- Commercial contract skills relevant to facilities management or willingness to study for a professional qualification.
- Good level of knowledge and understanding of health and safety and business continuity practices.
- Ability to interpret and apply legal requirements pertaining to health and safety and equality.
We are committed to creating a diverse environment and welcome applicants from all backgrounds.
Our total reward package includes:
- Basic salary, the potential for a performance related bonus.
- Contributory pension scheme with employer contribution of up to 10%.
- Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays).
- Flexible hours and an approach driven by connected and sustainable working which includes hybrid working.
- Life assurance of 4 times annual salary.
- Health and wellbeing support, including an Employee Assistance Programme, available 24/7.
- Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience.
If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks.
Facilities Management Compliance Manager employer: National Highways
Contact Detail:
National Highways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management Compliance Manager
✨Tip Number 1
Familiarise yourself with the latest health and safety regulations and compliance standards relevant to facilities management. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience with compliance roles. Attend industry events or join online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Research National Highways and their specific projects in the North East region. Understanding their current initiatives and challenges will allow you to tailor your discussions during interviews, showing that you're genuinely interested in contributing to their goals.
✨Tip Number 4
Prepare to discuss your experience with managing compliance audits and how you've previously improved service delivery. Be ready to provide examples of how you've handled risks and issues in facilities management, as this will highlight your problem-solving skills.
We think you need these skills to ace Facilities Management Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and compliance. Use keywords from the job description to demonstrate that you meet the qualifications and skills required for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Facilities Management Compliance Manager position. Mention your understanding of health and safety regulations and your experience with compliance audits.
Showcase Relevant Qualifications: If you have any relevant qualifications, such as those from the British Institute of Facilities Management, be sure to mention them prominently in your application. If you are willing to pursue further qualifications, include that as well.
Highlight Soft Skills: Emphasise your soft skills such as teamwork, integrity, and communication in your application. These are crucial for maintaining effective working relationships with delivery partners and stakeholders.
How to prepare for a job interview at National Highways
✨Know Your Compliance Standards
Familiarise yourself with the relevant health and safety regulations and compliance standards that apply to facilities management. Be prepared to discuss how you would ensure adherence to these standards in your role.
✨Demonstrate Your Experience
Highlight your previous experience in facilities management, particularly any roles where you managed compliance or health and safety. Use specific examples to illustrate your achievements and how they relate to the job you're applying for.
✨Showcase Your Problem-Solving Skills
Prepare to discuss scenarios where you've successfully resolved issues related to facilities management. This could include managing incidents or improving service delivery. Emphasise your ability to think critically and act decisively.
✨Build Rapport with Interviewers
Establish a connection with your interviewers by being personable and engaging. Show enthusiasm for the role and the company, and be ready to ask insightful questions about their facilities management practices and future projects.
