Digital Automation Developer in Worcester

This is an exciting opportunity to join the Digital team at Worcestershire Acute Hospitals NHS Trust as an Automation Developer. Reporting to the Digital Automation Specialist, you will design, build, test, implement and support Robotic Process Automation (RPA) and low-code solutions that improve efficiency, quality and safety across the Trust.

You will work across the full automation lifecycle, translating requirements and process documentation into reliable automation solutions using technologies such as Microsoft Power Automate and Power Apps. You will also support testing, deployment, monitoring, maintenance and continuous improvement of live automations.

Working within an Agile environment and following agreed development standards and governance, you will collaborate with Digital colleagues, clinical and corporate services and technical teams to deliver effective automation solutions. The role provides opportunities to develop your technical expertise through practical experience, structured training and mentoring while contributing to the Trust's digital transformation programme.

Main duties of the job

• Design, develop and configure RPA and low-code automations using Microsoft Power Automate and Power Apps in line with approved requirements and standards.
• Translate process documentation and requirements into reliable solutions, including appropriate exception handling and auditability.
• Undertake unit testing and support system and user acceptance testing, documenting results and implementing fixes and improvements.
• Deploy and support automations in production, monitor performance and resolve incidents, escalating complex issues where required.
• Follow established deployment, release and change processes to support safe and effective delivery.
• Produce and maintain technical documentation, including solution designs, build notes and support guides.
• Work within an Agile delivery model, participating in sprints, stand-ups, planning, reviews and retrospectives, and using Jira or equivalent tools to manage work.
• Provide guidance to users on existing automation solutions and support less experienced colleagues through knowledge sharing and documentation.
• Follow information governance, confidentiality, security and clinical safety requirements when developing and supporting automation solutions.
• Maintain awareness of RPA, low-code technologies, APIs, web services and webhooks, identifying opportunities for continuous improvement.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester. Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do:

• Being open and honest
• Ensuring people feel cared for
• Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary.

Person Specification

Personal Qualities

• Proactive and self-motivated, with a positive and professional approach, strong attention to detail, and the ability to work independently while collaborating effectively with others.
• Committed to continuous learning, service improvement, and delivering a high-quality service.

Qualifications

• Educated to degree level (or equivalent relevant experience).
• Relevant knowledge or training in software development, RPA, low-code development or a related digital discipline.

Experience

• Experience of coding/development (ideally c#/.net) and/or exposure to RPA bot development in a work or substantial project context.
• Experience of developing or supporting automation solutions using Power Automate, Power Apps or similar RPA/low-code technologies.
• Experience working with web services and/or other APIs for data exchange.

Skills / Knowledge

• Ability to analyse and resolve problems with a high level of attention to detail and accuracy.
• Good written and verbal communication skills, with the ability to explain technical information clearly and provide advice and support to users and colleagues.
• Knowledge of information governance, confidentiality and security principles relevant to the handling of organisational data.