Job summaryAre you passionate
about improving quality, patient safety and health and care services?We are seeking an exceptional registered
healthcare professional to join our Quality Team. You will lead patient safety,
incident management and learning across Birmingham and Solihull and the Black
Country, working with providers, NHS partners and stakeholders to improve
outcomes and safety.In a collaborative
environment, you will influence strategic programmes, support quality
improvement and help reduce health inequalities.As Patient Safety Clinical Lead, you will
provide clinical expertise in incident reviews, support the Patient Safety
Incident Response Framework (PSIRF), and analyse themes and trends. Working
with clinical experts, senior leaders and partners, you will shape service
improvement and safety initiatives.Combining strategic
influence with operational impact, you will review quality intelligence,
identify emerging risks, support providers and governance, and ensure learning
from incidents leads to meaningful change.You will be curious, collaborative and
committed, with confidence in analysing complex information, building
relationships, challenging constructively and influencing across organisational
boundaries.If
you want to deliver safer, better healthcare and develop within a supportive,
innovative team, we would love to hear from you. Join us and help shape
quality, safety and improvement across Birmingham, Solihull and the Black
Country.Main duties of the jobAs Patient Safety Clinical Lead you will
support the ICBs statutory duties for quality improvement
and learning from incidents. Within the multidisciplinary Quality Team, you
will provide clinical leadership for patient safety, incident management,
investigation oversight and system learning.You will lead quality workstreams supporting
strategic priorities and service improvement. Working with providers,
clinicians, commissioners and partners, you will identify risks, share learning
and implement changes that reduce harm and improve outcomes.You will provide clinical advice, oversee
safety assurance, support PSIRF and promote continuous learning. You will
analyse safety and quality intelligence to identify risks, trends and
improvement opportunities.You will build provider partnerships,
facilitate improvement, monitor action plans and contribute to reviews,
meetings, assurance visits and governance, ensuring services meet national
standards and contractual requirements.The role includes reviewing investigation
learning, maintaining Datix, reporting to senior leaders and committees, and
supporting quality governance. With Quality Improvement, Learning and Analytics
leads, you will share learning and good practice across quality, commissioning
and safeguarding teams to improve outcomes, reduce inequalities and deliver
high-quality care.This
is an opportunity to influence change and improve patient care across
Birmingham, Solihull and the Black Country.About usBirmingham, the Black Country and Solihull
Integrated Care Board (ICB) brings together the NHS, local councils and voluntary
sector partners to support 2.7 million people. Our vision is to make the area the
healthiest place to live and work by improving life chances and reducing
inequalities.As an employee, you will demonstrate our system
values, champion inclusion and help address health inequalities
so everyone can thrive. In return, the ICB offers a
supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to
deliver meaningful change.The ICB is committed to a workforce that reflects
the population of Birmingham, the Black Country and Solihull. We promote
equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or
sexual orientation.The ICB is a registered Disability Confident
Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.Employees formally notified that they are at risk
of redundancy within the organisation will receive priority consideration for
this vacancy if they meet the roles
essential requirements. This supports redeployment and helps
minimise compulsory redundancies.DetailsDate posted15 October 2026Pay schemeAgenda for changeBandBand 7Salary
49,387 to 56,515 a year
ContractPermanentWorking pattern
Full-time
Reference numberD Job locationsBlack Country Integrated Care BoardWolverhampton Civic CentreSt Peter's SquareWolverhamptonWV1 1SHUnited KingdomBirmingham & Solihull Integrated Care BoardAlpha TowerSuffolk Street QueenswayBirminghamB1 1TTUnited KingdomJob descriptionJob responsibilitiesPlease refer to the full job description and person specification attached.The postholder will be responsible for:Responsible for liaising with all health care providers
strategically commissioned by the ICB to ensure patient safety incidents, never
events and quality matters are reported, collated and triangulated with other
key information, in order to identify themes and trends that can be actioned to
ensure the safe delivery of high-quality care across the system.Support programmes of work in relation to Patient Safety,
Incidents and Learning and work collaboratively across the system to support
Quality Improvement (QI) initiatives across the ICB in accordance with the ICB
objectives.Work closely with colleagues to ensure the management,
development and maintenance of Datix systems across the ICBs and ensure robust
reporting system are in place.Support an organisational safety culture that focuses on
high quality care and standards, preventing avoidable harm by analysing and
interpreting trends, themes, lessons learnt and best evidence to inform on
patient harm. Ensure all incidents within the system are captured,
reported, investigated and monitored and that learning from incidents is
disseminated across the ICBs to support improvements in the safety and quality
of care.Responsible for co-ordinating compliance with incident
investigations, duty of candour and other areas of patient safety to ensure the
ICB achieves sound learning for improvement and compliance with statutory
duties.Ensure incident management systems are kept up to date
with accurate information in a timely manner.Monitoring compliance with actions identified following
investigations as set out within the National Patient Safety Incident Response
Framework (PSIRF)Ensure that all serious incidents are reported onto STEIS
/ LFPSE in a timely and effective manner that complies with lead commissioner
requirements.Ensuring that a robust tracking and monitoring mechanism
is in place across the ICB and information feeds into the ICB quality and
safety management processes.Ensure that Duty of Candour procedures are undertaken in
accordance to ICB policy with respect to all incidents and those that meet the
serious incident criteria.Provide expert advice, support, guidance and training to
colleagues on the use of incident management & recording systems and other
relevant databases.Working closely with Quality & Safety Teams to ensure
full triangulation of information relating to themes and trends of patient
safety incidents.Support the review and implementation of ICB Serious
Incident policy including the development of standard operating procedures to
inform process.Lead of the production of a range of reports as required
by the relevant Boards and Committees and other stakeholders.Lead on the delivery of the data quality and timeliness
of incident reporting to national reporting systems and completing analysis and
setting recommendations for the ICB.Proactively analyse themes and trends from the incident
management systems to feed into learning events and training requirements.Attending ICB sub-groups/committees as determined
appropriate by Line Manager to present patient safety information to inform
wider teams.Develop and present regular training sessions as deemed
relevant on serious incident and investigation methodology.Support the Quality, Intelligence & Patient Safety
Senior Lead on the dissemination of learning from investigations across the ICB
through development of Patient Safety alerts, newsletters, attendance at place
based quality meetings and team meetings and to actively encourage and support
through all available means, learning from patient safety incidents, including
sharing good practice through formal learning events across the organisation.Enabling internal benchmarking and sharing of good
practice, through analysis and interpretation of results/findings, using other
means such as NHS Benchmarking data to enable external benchmarking.Support the development and management of patient safety
projects and initiatives working collaboratively with wider teams across the
ICB and external partners.Responsible for the appropriate dissemination of CAS
alerts, MHRA alerts and any other national patient safety notices. Monitoring any actions and progress against any national
alerts Supporting the implementation of the national Patient
Safety Incident Response Framework (PSIRF) policy and plans for the ICB and
monitoring of provider PSIRF plans
Job description
Job responsibilitiesPlease refer to the full job description and person specification attached.The postholder will be responsible for:Responsible for liaising with all health care providers
strategically commissioned by the ICB to ensure patient safety incidents, never
events and quality matters are reported, collated and triangulated with other
key information, in order to identify themes and trends that can be actioned to
ensure the safe delivery of high-quality care across the system.Support programmes of work in relation to Patient Safety,
Incidents and Learning and work collaboratively across the system to support
Quality Improvement (QI) initiatives across the ICB in accordance with the ICB
objectives.Work closely with colleagues to ensure the management,
development and maintenance of Datix systems across the ICBs and ensure robust
reporting system are in place.Support an organisational safety culture that focuses on
high quality care and standards, preventing avoidable harm by analysing and
interpreting trends, themes, lessons learnt and best evidence to inform on
patient harm. Ensure all incidents within the system are captured,
reported, investigated and monitored and that learning from incidents is
disseminated across the ICBs to support improvements in the safety and quality
of care.Responsible for co-ordinating compliance with incident
investigations, duty of candour and other areas of patient safety to ensure the
ICB achieves sound learning for improvement and compliance with statutory
duties.Ensure incident management systems are kept up to date
with accurate information in a timely manner.Monitoring compliance with actions identified following
investigations as set out within the National Patient Safety Incident Response
Framework (PSIRF)Ensure that all serious incidents are reported onto STEIS
/ LFPSE in a timely and effective manner that complies with lead commissioner
requirements.Ensuring that a robust tracking and monitoring mechanism
is in place across the ICB and information feeds into the ICB quality and
safety management processes.Ensure that Duty of Candour procedures are undertaken in
accordance to ICB policy with respect to all incidents and those that meet the
serious incident criteria.Provide expert advice, support, guidance and training to
colleagues on the use of incident management & recording systems and other
relevant databases.Working closely with Quality & Safety Teams to ensure
full triangulation of information relating to themes and trends of patient
safety incidents.Support the review and implementation of ICB Serious
Incident policy including the development of standard operating procedures to
inform process.Lead of the production of a range of reports as required
by the relevant Boards and Committees and other stakeholders.Lead on the delivery of the data quality and timeliness
of incident reporting to national reporting systems and completing analysis and
setting recommendations for the ICB.Proactively analyse themes and trends from the incident
management systems to feed into learning events and training requirements.Attending ICB sub-groups/committees as determined
appropriate by Line Manager to present patient safety information to inform
wider teams.Develop and present regular training sessions as deemed
relevant on serious incident and investigation methodology.Support the Quality, Intelligence & Patient Safety
Senior Lead on the dissemination of learning from investigations across the ICB
through development of Patient Safety alerts, newsletters, attendance at place
based quality meetings and team meetings and to actively encourage and support
through all available means, learning from patient safety incidents, including
sharing good practice through formal learning events across the organisation.Enabling internal benchmarking and sharing of good
practice, through analysis and interpretation of results/findings, using other
means such as NHS Benchmarking data to enable external benchmarking.Support the development and management of patient safety
projects and initiatives working collaboratively with wider teams across the
ICB and external partners.Responsible for the appropriate dissemination of CAS
alerts, MHRA alerts and any other national patient safety notices. Monitoring any actions and progress against any national
alerts Supporting the implementation of the national Patient
Safety Incident Response Framework (PSIRF) policy and plans for the ICB and
monitoring of provider PSIRF plansPerson Specification
Skills and Abilities
EssentialMust be able to provide and receive highly complex, sensitive or contentious information, negotiate with ICS partners and Providers on difficult and controversial issues, and present complex and sensitive information to large and influential groups Highlight difficult and controversial issues including performance and change to senior managersPutting the long-term health, social care and well-being needs of the population first (system first)Working collaboratively with other leaders to achieve excellence in everything we do in BsolHolding yourself and others to account for delivering better outcomesBeing inclusive, supportive and empowering at all timesEngaging and enabling those working towards the aims we have as a collective
Qualifications
EssentialRegistered Healthcare Professional RGN, RMNH, RNLD, AHP Educated to degree level or equivalent level of experience of supporting project/ programme delivery. Knowledge of specialist areas including health and service redesign and improvementMust have an understanding of the background to and aims of current healthcare policy Have an appreciation of the relationship between the Department of Health, the ICB/ICS and individual provider and commissioning organisationsDesirablePatient Safety Specialist Training
Equality, Diversity and Inclusion
EssentialA demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
Personal Qualities
EssentialYou conduct yourself in a caring and considerate manner at all times.You are respectful to others and listen to othersYou operate with openness and honesty and ensure you are approachable in conducting your roleProfessionalism and understanding difference is key
Experience
EssentialKnowledge of specialist areas including health and service redesign acquired through degree or equivalent experience or training, plus project management knowledge to post graduate diploma level equivalentKnowledge of Quality Improvement Methodology In depth knowledge of Patient Safety Incident Response Framework (PSIRF) and its applicationDesirableQSIR (Quality, Service Improvement & Redesign)
Autonomy
EssentialDemonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Person Specification
Skills and Abilities
EssentialMust be able to provide and receive highly complex, sensitive or contentious information, negotiate with ICS partners and Providers on difficult and controversial issues, and present complex and sensitive information to large and influential groups Highlight difficult and controversial issues including performance and change to senior managersPutting the long-term health, social care and well-being needs of the population first (system first)Working collaboratively with other leaders to achieve excellence in everything we do in BsolHolding yourself and others to account for delivering better outcomesBeing inclusive, supportive and empowering at all timesEngaging and enabling those working towards the aims we have as a collective
Qualifications
EssentialRegistered Healthcare Professional RGN, RMNH, RNLD, AHP Educated to degree level or equivalent level of experience of supporting project/ programme delivery. Knowledge of specialist areas including health and service redesign and improvementMust have an understanding of the background to and aims of current healthcare policy Have an appreciation of the relationship between the Department of Health, the ICB/ICS and individual provider and commissioning organisationsDesirablePatient Safety Specialist Training
Equality, Diversity and Inclusion
EssentialA demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
Personal Qualities
EssentialYou conduct yourself in a caring and considerate manner at all times.You are respectful to others and listen to othersYou operate with openness and honesty and ensure you are approachable in conducting your roleProfessionalism and understanding difference is key
Experience
EssentialKnowledge of specialist areas including health and service redesign acquired through degree or equivalent experience or training, plus project management knowledge to post graduate diploma level equivalentKnowledge of Quality Improvement Methodology In depth knowledge of Patient Safety Incident Response Framework (PSIRF) and its applicationDesirableQSIR (Quality, Service Improvement & Redesign)
Autonomy
EssentialDemonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescalesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).Employer detailsEmployer nameBlack Country Integrated Care BoardAddressBlack Country Integrated Care BoardWolverhampton Civic CentreSt Peter's SquareWolverhamptonWV1 1SHUnited KingdomEmployer's websiteEmployer detailsEmployer nameBlack Country Integrated Care BoardAddressBlack Country Integrated Care BoardWolverhampton Civic CentreSt Peter's SquareWolverhamptonWV1 1SHUnited KingdomEmployer's website
Patient Safety, Incidents & Learning Clinical Lead in Wolverhampton employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
