Overview
In this role you lead day-to-day practice operations at Bryn Cross Surgery, ensuring safe, efficient, high-quality care for about 5,500 patients. You will align with GP partners to drive development, governance, and digital initiatives within a collaborative team. A focus on improving services, performance, and compliance under NHS priorities makes this a meaningful opportunity to shape local primary care. You will partner with PCN and community services to deliver impact and continuous improvement.
Pay / Benefits
- professional development opportunities
- permanent contract
- salary commensurate with experience
- supportive team environment
- opportunities for cross-organisational collaboration
Responsibilities
- Oversee overall operations to ensure staff meet core duties
- Lead strategic planning, service development, and performance improvement
- Manage finances, budgets, contracts, and profitability
- Governance, compliance, quality improvement, and data protection
- HR management including recruitment, development, and performance
- Manage service contracts (e.g., utilities, cleaning, maintenance)
- Develop and update staff job descriptions and person specifications
- Ensure CQC registration and compliance; health and safety and risk assessments
- Premises, IT, and business continuity oversight
- Support partners in achieving clinical and organizational goals
- Lead change, digital transformation, and NHS-aligned innovation
- Collaborate with PCN colleagues, ICB representatives, and external partners
Key requirements
- Experience in NHS primary care or GP practice
- Proven budget, financial, and contract management experience
- Leadership of multidisciplinary teams and performance management
- Project delivery and change management experience
- Excellent communication, interpersonal skills, and IT competence
- Knowledge of data protection, GDPR, and health & safety
- SystmOne or similar IT system experience
- DBS checks in line with role requirements
- leadership
- communication
- problem-solving
- SystmOne or similar
- budgeting and financial reporting
- contract management
Practice Manager in Wigan employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
