At a Glance
- Tasks: Provide admin support to the Adult R2C ADHD service, managing referrals and bookings.
- Company: Join a dedicated NHS team focused on patient-centred care.
- Benefits: Enjoy NHS pension, training opportunities, and a supportive work culture.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Make a real difference in patient care while developing your professional skills.
- Qualifications: Strong IT skills, excellent communication, and experience in an administrative role.
The predicted salary is between 22703 - 27749 £ per year.
Overview
In this role you provide confidential, professional admin support to the Adult R2C ADHD service, handling referrals, correspondence, and bookings.
You will manage information with discretion, coordinate clinical system activities, and respond to queries from patients and partner practices.
You’ll work closely with the Service Manager and team to ensure timely, high-quality patient care.
A key hook is your contribution to streamlined, confidential administration in a patient-centred care context.
- Pay / Benefits
- NHS Pension
- training and development opportunities
- wellbeing of staff
- professional development culture
Responsibilities
- Manage incoming calls and referrals to the Adult R2C ADHD team
- Process and action correspondence and manage emails
- Record and pass on accurate notes with discretion under data protection guidelines
- Coordinate and oversee bookings on clinical systems and report problems
- Prioritise duties to meet all deadlines
- Handle queries from patients, General Practice, and other agencies with professionalism
- Type correspondence including letters and reports
- Maintain confidential office filing systems accessible to relevant staff
- Demonstrate excellent verbal and written communication skills
- Remain calm and empathetic in stressful situations
- Complete additional skills-specific training as required
- Participate in clinical supervision as needed
- Key requirements
- Excellent IT skills including word processing and data entry
- Ability to prioritise work and deliver to deadlines
- Ability to work without direct supervision
- Excellent communication skills including telephone manner
- Knowledge of clinical systems (TPP Systm One)
- Maths and English GCSEs grade C or above, or equivalent qualification
- Experience of working in an office environment
- Experience of working in an administrative team
- Experience in health or social services administrative support
- Inter-personal communication
- Professional and respectful attitude
- Commitment to professional and personal development
- TPP Systm One
- Word processing
- Data entry
ADHD Administrator in Warrington employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land ADHD Administrator in Warrington
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace ADHD Administrator in Warrington
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
