Practice Development Administrator in Warminster

to take the operational helm of our well-established training practice, serving clinical team, a Healthcare Assistant, and a dedicated administration and reception team. As a recognised training environment, our practice culture is rooted in continuous growth, education, and mutual respect. strong foundation, optimise our workflows, and navigate the evolving landscape of modern primary care, allowing our clinical team to do what they do best. Main duties of the jobAs our Practice Manager, your primary focus is to ensure the smooth, efficient, and financially sound operation of the surgery, providing stable leadership to both our administrative and clinical teams. Strategic Business & Financial Management: Operational Leadership & HR: Overseeing the recruitment, training, and performance of our administrative and reception staff, while fostering a supportive, well-organised, and cohesive workplace culture across the entire multi-disciplinary team. Compliance & Patient Safety: Leading the practices preparation for CQC inspections, managing risk assessments, policies, and health and safety requirements to ensure the highest standards of clinical governance. Acting as the primary point of contact for patient feedback and handling complaints or compliments with professionalism and empathy. IT, Digital Innovation & Workflow: Optimising our clinical system workflows, ensuring robust data security (IG compliance), and introducing digital tools to streamline patient access and reduce administrative burdens on the clinical team. About usWe are a thriving, forward-thinking training practice Salaried GPs, and Trainees, our clinical capacity is enhanced by an Advanced Healthcare Assistant (HCA). Together, they manage chronic diseases, urgent care, and preventative medicine. The Administration & Reception Team: The backbone of our daily operations, our dedicated admin and reception team manage patient Depending on experience Full-time for the strategic, financial, and operational success of the surgery. team, ensure robust Care Quality Commission (CQC) compliance, and drive performance across the Quality and Outcomes Framework (QOF) and local enhanced TPP SystmOne and integrated tools like Ardens to maximize clinical data Financial Management: Oversee practice budgets, maximize payroll, and analyse financial performance alongside the partners. administrative, reception, and clinical teams. rotas, and training schedules. CQC Compliance & Governance: Act as the lead for regulatory compliance, ensuring the practice meets all CQC standards, health and safety regulations, and data protection policies (GDPR).Strategic Planning: Collaborate with the Partners and our local Primary Care Network (PCN) to adapt to NHS structural changes and for the strategic, financial, and operational success of the surgery. team, ensure robust Care Quality Commission (CQC) compliance, and drive performance across the Quality and Outcomes Framework (QOF) and local enhanced TPP SystmOne and integrated tools like Ardens to maximize clinical data Financial Management: Oversee practice budgets, maximize payroll, and analyse financial performance alongside the partners. administrative, reception, and clinical teams. rotas, and training schedules. CQC Compliance & Governance: Act as the lead for regulatory compliance, ensuring the practice meets all CQC standards, health and safety regulations, and data protection policies (GDPR).Strategic Planning: Collaborate with the Partners and our local Primary Care Network (PCN) to adapt to NHS structural changes and EssentialProven management experience within a general practice, NHS environment, or wider healthcare sector. In-depth, hands-on knowledge of TPP SystmOne and primary care operational workflows. Solid financial acumen with experience managing budgets and income optimization. DesirableExperience preparing a practice for a successful CQC inspection. Knowledge of Ardens templates and local PCN collaborative working. EssentialProven management experience within a general practice, NHS environment, or wider healthcare sector. In-depth, hands-on knowledge of TPP SystmOne and primary care operational workflows. Solid financial acumen with experience managing budgets and income optimization. DesirableExperience preparing a practice for a successful CQC inspection. Knowledge of Ardens templates and local PCN collaborative working. Employer detailsEmployer nameWoodlands Family Medical CentreAddress106 Yarm LaneStockton-on-teesClevelandTS18 1YEUnited KingdomEmployer's websiteEmployer detailsEmployer nameWoodlands Family Medical CentreAddress106 Yarm LaneStockton-on-teesClevelandTS18 1YEUnited KingdomEmployer's website