Job summaryAs Practice Manager, you will oversee the operational and business management of the practice, ensuring that the service runs effectively and continues to meet the needs of patients and staff. The role will include leading and supporting the practice team, overseeing HR and staffing, managing finances and contracts, supporting business planning and service development, and ensuring the practice meets its regulatory and governance responsibilities. You will also work closely with external partners and commissioners, support digital and information systems, and contribute to the ongoing improvement and sustainability of the service.
The role is hands-on and patient-focused, with opportunities to engage directly with patients and staff where management support is required.
Main duties of the jobAs Practice Manager, you will oversee the operational and business management of the practice, ensuring that the service runs effectively and continues to meet the needs of patients and staff. The role will include leading and supporting the practice team, overseeing HR and staffing, managing finances and contracts, supporting business planning and service development, and ensuring the practice meets its regulatory and governance responsibilities. You will also work closely with external partners and commissioners, support digital and information systems, and contribute to the ongoing improvement and sustainability of the service.
The role is hands-on and patient-focused, with opportunities to engage directly with patients and staff where management support is required.
About usGreat Chapel Street Medical Centre (GCS) is a specialist GP surgery that has provided primary care exclusively to people experiencing homelessness since the late 1970s. The practice is part of Homeless Health Community Interest Company (HHCIC), which has held the NHS APMS GP contract since 2018.Our approach is trauma-informed and holistic, recognising the complex health and social needs of people experiencing homelessness. We work closely with a wide range of health, social care and community partners, including outreach teams, hostels, day centres, mental health and substance use services, safeguarding teams and Westminster City Council. GCS has a close-knit multidisciplinary team, including GPs, homeless health clinical nurse specialists, nursing, womens health and administrative staff, alongside visiting professionals from partner organisations.
We are a collaborative and supportive team, committed to improving health outcomes for people who have often experienced significant barriers to accessing healthcare. Working at GCS offers the opportunity to be part of a genuinely specialist service where your work can have a meaningful impact on patients and the wider community.
DetailsDate posted06 October 2026Pay schemeOtherSalary
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
48,000 to 55,000 a year
ContractPermanentWorking pattern
Full-time,
Part-time,
Flexible working
Job description
Qualifications
EssentialRelevant management experience and/or relevant management or healthcare qualificationEvidence of ongoing learning and development relevant to management or leadershipDesirableRelevant training or qualification in HR, finance, governance, CQC, Health & Safety or information governance
Experience
EssentialExperience of managing a healthcare service, GP practice or similar service.
Experience of managing and supporting staff, including recruitment, induction, performance and developmentExperience of managing budgets and financial informationExperience of developing and implementing policies and procedures Experience of working with external organisations, commissioners or professional partnersExperience of dealing with complaints, concerns or challenging situationsDesirableExperience of working in general practice or primary careExperience of working with people experiencing homelessness or in inclusion healthExperience of CQC requirements and inspection preparationExperience of NHS contracts, PCNs, APMS or commissioned servicesExperience of procurement, tendering or contract management
Knowledge and Skills
EssentialStrong organisational skills and the ability to manage competing prioritiesGood communication and interpersonal skillsA confident, approachable and supportive leadership styleAbility to work independently, use initiative and make sound decisionsAbility to build positive relationships with staff, patients and partner organisationsGood IT and digital skillsAbility to handle confidential and sensitive information appropriatelyCommitment to providing safe, high-quality and accessible healthcareCommitment to equality, inclusion and reducing barriers to healthcareWillingness to be a visible, hands-on member of the team and work mainly on-siteDesirableUnderstanding of the health and social needs of people experiencing homelessnessKnowledge of the NHS and primary care environmentExperience of supporting service improvement or organisational change
Person Specification
Qualifications
EssentialRelevant management experience and/or relevant management or healthcare qualificationEvidence of ongoing learning and development relevant to management or leadershipDesirableRelevant training or qualification in HR, finance, governance, CQC, Health & Safety or information governance
Experience
EssentialExperience of managing a healthcare service, GP practice or similar service. xohmjla Experience of managing and supporting staff, including recruitment, induction, performance and developmentExperience of managing budgets and financial informationExperience of developing and implementing policies and procedures Experience of working with external organisations, commissioners or professional partnersExperience of dealing with complaints, concerns or challenging situationsDesirableExperience of working in general practice or primary careExperience of working with people experiencing homelessness or in inclusion healthExperience of CQC requirements and inspection preparationExperience of NHS contracts, PCNs, APMS or commissioned servicesExperience of procurement, tendering or contract management
Knowledge and Skills
EssentialStrong organisational skills and the ability to manage competing prioritiesGood communication and interpersonal skillsA confident, approachable and supportive leadership styleAbility to work independently, use initiative and make sound decisionsAbility to build positive relationships with staff, patients and partner organisationsGood IT and digital skillsAbility to handle confidential and sensitive information appropriatelyCommitment to providing safe, high-quality and accessible healthcareCommitment to equality, inclusion and reducing barriers to healthcareWillingness to be a visible, hands-on member of the team and work mainly on-siteDesirableUnderstanding of the health and social needs of people experiencing homelessnessKnowledge of the NHS and primary care environmentExperience of supporting service improvement or organisational changeDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer detailsEmployer nameHomeless Health CICAddressGreat Chapel Street Medical Centre4th floor, Soho Centre for Health1 Frith StreetLondonW1D 3HZUnited KingdomEmployer's websiteEmployer detailsEmployer nameHomeless Health CICAddressGreat Chapel Street Medical Centre4th floor, Soho Centre for Health1 Frith StreetLondonW1D 3HZUnited KingdomEmployer's website
Practice Manager in Vauxhall employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
