At a Glance
- Tasks: Lead the management of inquests and claims, ensuring effective coordination and support.
- Company: Join Imperial College Healthcare NHS Trust, a leader in patient care and innovation.
- Benefits: Enjoy career development, flexible working, and a staff recognition scheme.
- Other info: Be part of a vibrant team committed to sustainability and improving staff wellbeing.
- Why this job: Make a real difference in healthcare while advancing your career with extraordinary people.
- Qualifications: Degree-level education and experience in managing legal processes are essential.
The predicted salary is between 53267 - 65105 £ per year.
An exciting opportunity has arisen for an experienced and proactive Inquests and Claims Manager to join Imperial College Healthcare NHS Trust. We are seeking a skilled professional to lead the Trust's approach to managing inquests and claims, working closely with HM Coroner's Office, NHS Resolution and external legal representatives.
As a key member of the team, you will ensure robust coordination of legal processes, promote organisational learning from inquests and claims, and support continuous improvement in quality, safety and governance across the Trust.
Main duties of the job:
- You will be responsible for leading the Trust's management of inquests and claims, ensuring timely and effective coordination of all associated processes and providing professional oversight of complex medico-legal matters.
- Acting as the key liaison with HM Coroner's Office, NHS Resolution and external legal representatives, you will coordinate the preparation of statements, evidence and documentation to support inquests and legal proceedings.
- You will provide expert advice and support to clinical and corporate teams, manage claims made against the Trust in conjunction with NHS Resolution, and commission external legal services where appropriate.
- The role will also be responsible for identifying themes, trends and opportunities for organisational learning arising from inquests and claims, ensuring these are embedded through the Trust's governance structures to support continuous improvement in quality, safety and patient care.
About us:
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainability:
Climate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment.
Person Specification:
EDUCATION:
- Essential: Education to degree level or evidence of study at this level. Master's or equivalent experience.
- Desirable: ILEX.
SKILLS/ABILITIES:
- Essential: Must be able to coordinate and plan for legal hearings, which may involve a number of witnesses. Day to day management of a team. Ability to identify legal issues that require escalation to or advice from senior management. Ability to analyse and interpret medical records, reports from clinicians, complaints and incidents documentation and expert evidence in relation to claims and inquests. Provide legal advice to NHS employees faced with difficult and distressing situations. Ability to represent the Trust in conversations with HM Coroner and external legal providers. Ability to liaise compassionately with family in an inquest setting. Provides learning and development to colleagues and other professionals in relation to learning from inquests and claims.
Experience:
- Essential: Evidence of understanding of the Pre Action Protocol for the Resolution of Clinical Disputes and the Coronial process. Preparation of witnesses in relation to inquests, clinical negligence / employer and public liability claims. Experience of managing / co-ordinating a team responsible for a large caseload which includes inquests and clinical negligence / employer and public liability claims. Previous recent experience of working in a NHS setting. Experience of working with database/claims management Systems e.g. Datix.
Claims and Inquest Manager in Vauxhall employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Claims and Inquest Manager in Vauxhall
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Claims and Inquest Manager in Vauxhall
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
