Job summaryThe post holder will be responsible for the operational running of the Emergency Department, cross covering the Urgent Treatment Centre, Acute Medical Unit and Same Day Emergency Care on an ad hoc basis. The post holder will work with closely with clinical leads to ensure safe and efficient services are delivered in line with the Trusts CARES values.Main duties of the jobTo lead and facilitate service development, improvement to patient pathways in collaboration with the clinical leads and multidisciplinary team and stakeholders both in and out of hospital.Develop and implement a comprehensive capacity plan that ensures the delivery of both key access targets and savings attributed to the services within the portfolio.To support the General Manager in developing and implementing strategic plans in relation to integrated care and service re-design for acute hospital services.To ensure rotas are filled and budgets are maintained.To support the clinical and non-clinical team in achieving the national standards associated with the services.About usThe Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.DetailsDate posted01 September 2026Pay schemeAgenda for changeBandBand 7Salary 55,524 to 62,652 a year per annum (incl. of HCAA) ContractPermanentWorking pattern Full-time Reference number394-UPC-8205099VVJob locationsThe Hillingdon HospitalPield Heath roadHillingdonUB83NNUnited KingdomJob descriptionJob responsibilitiesPlease refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Job description Job responsibilitiesPlease refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.Person Specification Person specification EssentialEducated to degree level or equivalent relevant experienceRelevant qualification, training or demonstrable experience in staff management and/or leadershipExperience of working in the Urgent and Emergency Care environmentExperience in prioritising, planning and delegationExperience in undertaking service improvement and change managementExperience of working in an NHS healthcare setting and managing a multi-disciplinary teamDesirablePossession of or willing to complete additional relevant specialist trainingExcellent verbal and written communication skills including the ability to negotiateExperience of service improvement, service redesign including policy/protocol development as well as managing changeExcellent analytical and judgement skills, able to use data and report on informationHas experience of working autonomously as well as part of a team, cross covering or supporting other areasDemonstrates work in operationally busy situations and demonstrates resilience whilst resolving issues Person Specification Person specification EssentialEducated to degree level or equivalent relevant experienceRelevant qualification, training or demonstrable experience in staff management and/or leadershipExperience of working in the Urgent and Emergency Care environmentExperience in prioritising, planning and delegationExperience in undertaking service improvement and change managementExperience of working in an NHS healthcare setting and managing a multi-disciplinary teamDesirablePossession of or willing to complete additional relevant specialist trainingExcellent verbal and written communication skills including the ability to negotiateExperience of service improvement, service redesign including policy/protocol development as well as managing changeExcellent analytical and judgement skills, able to use data and report on informationHas experience of working autonomously as well as part of a team, cross covering or supporting other areasDemonstrates work in operationally busy situations and demonstrates resilience whilst resolving issuesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameThe Hillingdon Hospital NHS Foundation TrustAddressThe Hillingdon HospitalPield Heath roadHillingdonUB83NNUnited KingdomEmployer's websiteEmployer detailsEmployer nameThe Hillingdon Hospital NHS Foundation TrustAddressThe Hillingdon HospitalPield Heath roadHillingdonUB83NNUnited KingdomEmployer's website
Service Manager - Emergency Department in Uxbridge employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
