At a Glance
- Tasks: Lead and enhance the Radiology service, ensuring top-notch patient care and operational excellence.
- Company: Join the Hillingdon Hospitals NHS Foundation Trust, a key healthcare provider in London.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Be part of a dedicated team committed to improving health services for the community.
- Why this job: Make a real difference in patient care while advancing your career in a dynamic setting.
- Qualifications: Proven senior management experience in healthcare and strong leadership skills required.
The predicted salary is between 72719 - 83505 £ per year.
An exciting opportunity has arisen for a highly motivated, experienced, and dedicated operational manager with substantial proven experience at senior level to join our Radiology Department, working at both our Hillingdon and Mount Vernon Hospital sites. This position requires a senior level of expertise and would suit a senior manager who has relevant experience in operational management.
The successful candidate will be driven and passionate with a desire to take the radiology service forward, and will have a track record in operational service delivery, service improvement, and development. The post holder will be a strong communicator with resilience to ensure patient safety, quality, access, and a positive patient and carer experience is upheld. They will understand the importance of diagnostics and how different parts of the system impact on each other and will be calm and decisive in times of escalation, supporting teams to deliver services in the radiology modalities.
They will be working with a strong and responsive radiology team with a longstanding record of delivering the DM01, FDS and delivering a wide range of advanced practice roles. In return, we are very keen to support their future career development. They will be part of a very supportive and proactive Radiology team of Radiographers, nurses and Consultant radiologists.
Main duties of the job include:
- Responsible for all aspects of the operational service delivery of Radiology service, providing professional support and leadership to the wider team.
- Reporting to and working with the Head of Radiology and Radiology Clinical Director, they will be part of the senior leadership team charged with delivering an exciting vision for radiology, shaping services and a workforce that will drive forward our commitment to outstanding care.
- Accountable for the operational delivery of the service in collaboration with the modality leads and the Lead Clinician for Radiology including the financial, capacity and workforce plans for radiology.
- Contribute to the planning and development of the strategic and operational Business Plan for specific clinical and non-clinical areas in line with divisional and Trust priorities.
- Communicate clear messages to staff, the Divisional Management team, other parts of the Trust and key stakeholders, translating highly complex information into easy to disseminate communications.
- Deliver effective involvement and communication strategies (including the dissemination of the team brief).
- Support the investigation of complaints/PALS enquiries, clinical/nonclinical incidents (including radiation) and near misses. Ensure that issues arising from the investigation are suitably addressed and also used as an opportunity to improve and learn within the service.
The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.
The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Details:
- Date posted: 19 August 2026
- Pay scheme: Agenda for change
- Band: Band 8b
- Salary: 72,719 to 83,505 a year per annum (incl. of HCAA)
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 394-CSS-NO
- Job locations: Hillingdon Hospital, Pield Heath Road, Uxbridge, UB8 3NN, United Kingdom
Job responsibilities: Please see attached Job Description and Person Specification for a full list of responsibilities and role requirements.
Person Specification:
- Education and Qualifications:
- Essential: Postgraduate level education or equivalent senior management experience
- Evidence of continuous professional development
- Desirable: Relevant healthcare management, finance or improvement qualification
- Experience and Knowledge:
- Essential: Significant senior operational management experience in the NHS or equivalent organisation
- Experience of managing imaging and diagnostic services or comparable clinical services.
- Budgetary and financial management experience
- Proven track record of success in leading/managing significant and sustained change
- Experience of dealing with difficult situations and/or people
- Demonstrable knowledge of current changes and developments within the NHS
- Desirable: Experience of implementation of service developments and Cost Improvement Plans
- Skills and Abilities:
- Essential: Excellent management skills with the ability to make sound management decisions
- Organisational and Change management skills in a complex organisation
- High level IT, numeracy and literacy skills, including MS Excel, numerical interpretation and report writing
- Desirable: Advanced data analysis or project management skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Radiology Operational Manager in Uxbridge employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
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In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
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