Dispenser - Full or Part Time in Truro

Carnon Downs Surgery is looking for a reliable, organised and patient-focused full or part time Dispenser to join our busy dispensing team. The successful candidate will support the safe, accurate and efficient dispensing of medication to our patients. This will include processing repeat and acute prescriptions, preparing and labelling medication, managing stock and dealing with patient queries in a professional and helpful manner.

We are looking for someone who has excellent attention to detail, communicates confidently and works well as part of a small team. The role requires the ability to remain calm under pressure, manage competing priorities and provide a consistently high standard of service to patients. An appropriate dispensing qualification is essential. This is an excellent opportunity to join a supportive practice and play an important role in delivering safe and effective care to our dispensing patients.

Main duties of the job:

• Accurately preparing, labelling and dispensing prescriptions in accordance with practice procedures.
• Carrying out appropriate clinical and accuracy checks within the scope of the role.
• Processing repeat and acute medication requests.
• Ordering, receiving, storing and rotating medication stock.
• Monitoring stock levels, expiry dates and owing medication.
• Maintaining accurate records and ensuring confidentiality at all times.
• Supporting the efficient day-to-day running of the dispensary.
• Following all relevant legal, professional and practice policies, including those relating to controlled drugs, health and safety and infection prevention.
• Identifying and reporting dispensing errors, near misses and medication-related concerns.
• Supporting colleagues during busy periods and periods of absence.

Carnon Downs Surgery provides primary care services to over 6,000. We are a friendly, supportive and patient-focused practice, with our clinical, dispensing and administrative teams working closely together to provide a high standard of care to our local communities. Our busy dispensary is responsible for the safe, accurate and efficient dispensing of acute and repeat medications, managing stock and supporting patients with prescription and medication-related queries. We pride ourselves on maintaining a welcoming and professional working environment where teamwork is essential and every member of staff plays an important role. This is an excellent opportunity to join a dedicated team within a well-established practice that is committed to delivering safe, accessible and high-quality patient care.

Details:

• Date posted: 17 August 2026
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: A3328-26-0009
• Job locations: The Surgery, Bissoe Road, Carnon Downs, Truro, Cornwall, TR3 6JD, United Kingdom

Job responsibilities:

• Prepare, label and dispense acute and repeat prescriptions accurately and efficiently.
• Ensure prescriptions are legally valid and raise any concerns or discrepancies with the appropriate clinician.
• Carry out dispensing and accuracy-checking duties within the limits of the postholder's training and competence.
• Ensure the correct medication, strength, quantity and dosage instructions are supplied.
• Maintain accurate records of all medication dispensed.
• Prepare monitored dosage systems where required and in accordance with practice procedures.
• Process medication owing to patients and ensure outstanding items are supplied promptly.
• Refer medication-related questions or clinical concerns to the appropriate clinician or pharmacist.
• Follow practice procedures for the safe handling and dispensing of controlled drugs.

Person Specification:

• Qualifications:
• Essential: NVQ Level 2 in Pharmacy Services, or an equivalent recognised dispensing qualification.
• GCSE Grade C/4 or above in English and Mathematics, or equivalent qualifications.