Overview
Join a forward-looking NHS Trust leading the transformation of clinical administration. As Deputy Manager, you will provide operational leadership across clinical administration services and drive workforce development, service improvement, and new digital solutions. You’ll work with clinical, operational, and corporate colleagues to shape future service models and deliver high-quality, patient-focused care. This role offers a meaningful chance to influence transformation at scale and support sustainable service delivery.
Responsibilities
- Provide operational leadership across multiple clinical administration teams
- Lead workforce planning, service performance, and transformation initiatives
- Develop future administrative service models and create a positive, supportive culture
- Use data and insight to drive performance and implement improvement programmes
- Oversee implementation of new technologies and digital solutions
- Redesign processes to enhance patient experience and deliver transformational change
Key requirements
- Degree-level qualification or equivalent in relevant subject
- Postgraduate management/leadership qualification or equivalent experience
- Significant experience in operational management within healthcare or a complex organisation
- Budget management, variance analysis and efficiency delivery
- leadership and people development
- change management and adaptability
- collaboration and cross-functional working
- digital transformation
- budget management, variance analysis and efficiency delivery
- data-driven decision making
Deputy Manager - Clinical Administration in Truro employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.